Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,749 Reviews)
Rating breakdown 1,749 reviews
5 Stars
1,096
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
533 out of
624)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
The Great and Ehhhh!
on March 11, 2023
Posted by: Gr8Scott
[This review was collected as part of a promotion.] I use my device for business and personal needs. It has a great camera, 8s very fluid, and the fold out screen is amazing. The only drawback is the weight of the device and no real great way to hold the phone one handed while it's open. I've tried several cases but am still searching. Just be mindful that if you get this phone prepare your hands for a workout.
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile Hinge
on March 10, 2023
Posted by: Galaxy Lover
Expertise:Intermediate
Amazing phone but has an insanely fragile hinge. I've had this phone for about 6 months and have had to replace it 4 times. A simple 2-foot drop with this phone can destroy the hinge even if you have a case on the phone. There are also very few repair facilities that can fix the hinge and even if they do, it is not cheap.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Galaxy Lover... Thank you for your review of the Samsung Galaxy Z Flip4. Your critique is appreciated as it ensures we remain innovative and improve on the designs and functionality of our products. I've attached a link for some information on Samsung Care+. If enrolled, they offer device protection against drops, spills, cracked screens, and mechanical failure. You would also have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Love the concept!
on March 10, 2023
Posted by: Karlson
[This review was collected as part of a promotion.] I really like the pink cover and good it fits in my pocket! I have 2 issues. The first is that I can't read incoming texts on the outer screen. I don't like having to unfold the phone and all have to log in just to check a quick text or multiple texts.
The second is that I've only had this phone about 4 months and there are now 2 spots where the interior screen's light is poking thru. I take extra care of this phone and haven't dropped it yet so I am hoping the one year warranty will be honored. I know the flip is a new technology, so I'm ok with it as long as it gets fixed.
The second is that I've only had this phone about 4 months and there are now 2 spots where the interior screen's light is poking thru. I take extra care of this phone and haven't dropped it yet so I am hoping the one year warranty will be honored. I know the flip is a new technology, so I'm ok with it as long as it gets fixed.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the size, very durable
on March 10, 2023
Posted by: RedFire
[This review was collected as part of a promotion.] I use my calendar to keep up with all important dr appointments, pay bills.
Written by a customer while visiting Samsung US
Customer Rating
5
smoothy fli
on March 10, 2023
Posted by: Ghozzt27
[This review was collected as part of a promotion.] Needed a daily phone that was just suitable for work and the z flip 4 has proven to be just the ultimate phone. Does everything I needed to do away from my laptop. Work presentation as a data analyst has been really great and to top it all, it streams my movies smoothy when I need to take a break
Written by a customer while visiting Samsung US
Customer Rating
4
Live my ZFlip4
on March 10, 2023
Posted by: Altf80
[This review was collected as part of a promotion.] Super happy with zflip4. Nothing but excitment ever since I got my hands on it.
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty sweet phone
on March 10, 2023
Posted by: Beniyp
[This review was collected as part of a promotion.] Good phone. And never had any issues. Though I hope the batteries get better.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on March 10, 2023
Posted by: samsungog
[This review was collected as part of a promotion.] I love that I have the ability to talk andyske pictures with the cover screen and that it folds for easy storage.
Written by a customer while visiting Samsung US