Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.4
(1,560 Reviews)
Rating breakdown 1,560 reviews
5 Stars
992
4 Stars
361
3 Stars
97
2 Stars
47
1 Star
63
88%of customers recommend this product.
(
421 out of
479)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
2
Loved the idea of it
on May 11, 2023
Posted by: DisappointedGrandma
[This review was collected as part of a promotion.] Was so excited about this phone. Everything about it was great until it wasnt!! After only having the phone for 6 weeks it stopped opening all the way, then the top half of screen became unusable
2 days later bottom half stopped working too. It was a 5 star review up to this point. Oh and don't count on the mfg warranty for anything it's useless.
2 days later bottom half stopped working too. It was a 5 star review up to this point. Oh and don't count on the mfg warranty for anything it's useless.
Response from Samsung USBy Debra, Social & Commerce, May 12, 2023
Howdy, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds Live. We appreciate your transparency as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! For your convenience, I have included a link below titled, "Care for your Samsung foldable phone" that contains a plethora of useful information. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help with troubleshooting your devices. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
The best flip phone yet
on September 30, 2022
Posted by: Jerry
from Beaumont, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I was a die hard iPhone user until i decided to give a shot for this flip phone. I will never go back for apple ever again. The best experience ever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect flip ever
on October 19, 2022
Posted by: Paatidaar
from Bensalem PA USA
[This review was collected as part of a promotion.] I bought this 2 months ago and this phone took to wonderful ride of flip phone ever I'm a happy customer who own this beautiful phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Classy, Trendy, Functional, Stylish, Battery
on October 4, 2022
Posted by: MY Mobile
from Minneapolis, MN
Expertise:Expert
[This review was collected as part of a promotion.] ** Ye **
1.. Good value for money
2. Trendy and conversation starter
3. Practical, functional and fits well in jeans, jacket pockets
4. Runs smooth with resource intensive apps
5. Crease is noticeable but aesthetically not too bad
1.. Good value for money
2. Trendy and conversation starter
3. Practical, functional and fits well in jeans, jacket pockets
4. Runs smooth with resource intensive apps
5. Crease is noticeable but aesthetically not too bad
** Ne **
1. Poor battery. Need to charge at least twice a day. Can't imagine Samsung can't fit in a higher capacity battery
2. Boxy design looks un-premium especially with all Galaxy Series having boring camera design in name of "simplification"
1. Poor battery. Need to charge at least twice a day. Can't imagine Samsung can't fit in a higher capacity battery
2. Boxy design looks un-premium especially with all Galaxy Series having boring camera design in name of "simplification"
If above 2 concerns fixed, this phone is Excellent/Awesome.
Overall, enjoying having this phone. But expect Samsung to UP it's design and aesthetics game. Their phones are turning boxy and unattractive by each generation.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone! Poor built quality.
on October 6, 2022
Posted by: Ziziol
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered this great phone and I was super excited using it. One day I notice there is a chip on the side of phone next to the screen, then a bright light on the screen, then a whole line from side to side. I've been reading post all over the internet and apparently this is common on this specific phone. I didn't drop the phone and had it on its rubber case the whole time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Ziziol,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our products. I've attached the link to our warranty department below. Please reach out to them for assistance with your screen. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Such a unique experience!
on October 16, 2022
Posted by: Anonymous
from Jamestown NY
Expertise:Expert
[This review was collected as part of a promotion.] Never thought I would be using a modern flip phone and it has been such a pleasant experience compared to the typical slab phones. I get questions about it all the time just cause its so unique!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 19, 2022
Posted by: Drew
Expertise:Intermediate
[This review was collected as part of a promotion.] Amazing product, only downside is battery. Usually lasts at least a day though
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Phone!
on October 20, 2022
Posted by: junsyk
from Livermore, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought the Z Flip4 as soon as it was available.
I wasnt too sure about it since I heard that there was a crease in the screen. However, I noticed that as I was using the phone I'm never bothered by it. It's also compact and doesn't peek out of tour pockets.
I wasnt too sure about it since I heard that there was a crease in the screen. However, I noticed that as I was using the phone I'm never bothered by it. It's also compact and doesn't peek out of tour pockets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US