Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
4
Great phone
on October 19, 2022
Posted by: Robcop
from Atlanta
Expertise:Intermediate
[This review was collected as part of a promotion.] At first I thought the folding was going to be a bit gimmicky but it feels really good in your hand and fits really well in your pocket. The phone seems pretty good overall. My only problem with it is the camera quality and the battery having gone down from the s22 ultra. The fold was just too big of a phone to go for
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in like 5 years
on October 20, 2022
Posted by: Timbey1620
from Grand island Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Just generally the best phone I've had and used in 5 to 10 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hinge Stopped Working After 30 Days
on November 28, 2022
Posted by: BaconPhoenix
Expertise:Intermediate
I've had this phone for 30 days and the hinge already stopped working. Now it just gets stuck at a 90 degree angle and wont open past that without risking damage to the screen.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi BaconPhoenix,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Hinges break just from opening and shutting!
on January 4, 2023
Posted by: TT z phone flip 4
from Peoria illinois
Expertise:Intermediate
I bought this phone 2 months ago and already the hinge on the left side popped and turned my screen black. I have to send it in and wait 2 weeks without a phone.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hello,
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2022
Posted by: Anonymous
from New Orleans
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago I'm so happy that's I did
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements Over Z Flip 3
on October 6, 2022
Posted by: Buzzsaw50
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this Z Flip 4 to replace my Z Flip 3 that I traded in. The most noticeable improvement is battery life. I use my phone for texts calls and keeping up with the news. I don't use it to play games or watch videos. A charge lasts me at least two days. The crease in the middle is slightly less noticeable with the change in the hinge design... but it was never an annoyance anyway for me. The best part still, is the form factor.. closed it takes a lot less room in my pocket on in the console tray in my car.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on October 22, 2022
Posted by: Trixy
from North Carolina
Expertise:Intermediate
I love it! I was hesitant about getting this phone. My previous phone was the Note 20 and I used my stylus alot (this was my 4th note phone). I have missed my stylus some, but I have purchased 3rd party stylus's that work fine. I love that this phone folds and I can hook it to a lanyard around my neck (with a case that has an attached ring) and it's not too heavy. I like that it's slightly taller than my note, but more narrow, so it fits more comfortably in my hand. I like the fingerprint reader on the side where my thumb rests instead of on the screen. I like being able to see notifications while it is folded. I like the premium look and feel overall of the phone. I look forward to learning more features that will be useful to me. I am happy with it. I did not see myself changing from a note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poorly made
on November 9, 2022
Posted by: Missy
This is my second one in 2 months the first one broke in my hand not as durable as advertised
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hi Missy,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US