Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Average customer rating
4.3
(1,751 Reviews)
Rating breakdown 1,751 reviews
5 Stars
1,098
4 Stars
388
3 Stars
107
2 Stars
64
1 Star
94
85%of customers recommend this product.
(
534 out of
625)
Customer Reviews for Samsung - Galaxy Z Flip4 512GB (Unlocked) - Graphite
Customer Rating
5
This product has a state of the art hing.
on March 13, 2023
Posted by: Jman82
[This review was collected as part of a promotion.] Foldable's fit into my lifestyle without compromising features.
Written by a customer while visiting Samsung US
Customer Rating
5
Super convenient and fun!
on March 13, 2023
Posted by: Dani112
[This review was collected as part of a promotion.] The GalaxyZ flip4 is my first galaxy device. I would say I've enjoyed using this phone as both a communication device and entertainment device.
I've heard many horror stores of people's phones breaking at the hinge, but I am proud to say that I haven't experienced any concerns, and I've dropped it plenty. Just keep a good case on it and be sure not to sit on it, bend or flex it while it is open. I have zero complaint about this phone, and it gets tons of compliments, so as long as you are careful, it is definitely worth it.
I've heard many horror stores of people's phones breaking at the hinge, but I am proud to say that I haven't experienced any concerns, and I've dropped it plenty. Just keep a good case on it and be sure not to sit on it, bend or flex it while it is open. I have zero complaint about this phone, and it gets tons of compliments, so as long as you are careful, it is definitely worth it.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on March 13, 2023
Posted by: Lovebird
[This review was collected as part of a promotion.] I use my phone for streaming
Listen music for my work school everything and i really love it.
Listen music for my work school everything and i really love it.
Written by a customer while visiting Samsung US
Customer Rating
4
This product could be better
on March 13, 2023
Posted by: Chris86
[This review was collected as part of a promotion.] I really like the phone. However pieces from the side started to peel off and the protective screen is starting to peel off too.
Written by a customer while visiting Samsung US
Customer Rating
3
Great portability but very bad battery life.
on March 13, 2023
Posted by: PickleRick
[This review was collected as part of a promotion.] This phone is good. I LOVE the compact design and the way it folds. Ot fits into any pockets now matter the pants/jeans. The problem? The battery life. This phone would be great If the battery life didn't last 6 hours, sometimes even less than that. This was my first samsung phone. I've been an apple fan boy for a while but I wanted to try samsung and the OS is 10x better than IOS( in my opinion). But it lags here and there but the freedom you get from the OS is so great. But other then that the phone is a 5.5/10. A 6 at best.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hello! Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your thoughts feedback as we continue to innovate and improve on the design and functionality of our products. We are thrilled you've joined the Flip side! I've attached some links, and a video from our YouTube channel that should help concerning the battery life of your device. Also below is a link that should aide with the lagging you've experienced. Please feel free to reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on March 13, 2023
Posted by: Startedatnote5
[This review was collected as part of a promotion.] I've had both the flip3 and the flip 4, the only things I could think that need improvement are the battery life (even though you can get a decent amount of time on a full charge), and I feel that the fold on the screen is too aggressive and that a more tear drop shape would fix some issues I have heard about but not experienced myself. Overall I love the phone and would only trade it for the next generation
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful but not perfect
on March 13, 2023
Posted by: MDA1971
[This review was collected as part of a promotion.] I use the phone normally for a variety of internet related tasks, including music and video streaming, but not for gaming, so I cannot vouch on that side. While the phone is performing quite well at most tasks, without any lag or issues, other than some bugs every now and then (likely driven not by the phone itself, but the OS), there are some features related to the phone construction that are annoying. One thing is the fold that, while not visible, it creates a crease that while sliding with the finger on top may result in a temporary contact disconnection, particularly if in a hurry, impairing some functions there. Then, the flip screen, while very useful for the phone compactness and screen protection during transportation, it may create at times a false flipping signal that activates the flip screen functions instead of the single screen until you turn the phone off. Finally, in just 3 months of use, the crease had the preinstalled screen protector lifting off on a side, creating an area where dirt accumulates, do that I needed to replace it overall I still like it, but there is room for improvement also the 4th iteration.
Written by a customer while visiting Samsung US
Customer Rating
5
Small convenient super cute phone
on March 13, 2023
Posted by: Katykat
[This review was collected as part of a promotion.] I used to be a giant phone girl, carrying around all my Galaxy Notes for years but I decided to give a small phone a chance. Not just small, but flip phone small and now I can't imagine going back. This phone has everything I could want, looks adorable (I get comments all the time) and fits in every type of bag I have. I couldn't ask for more.
Written by a customer while visiting Samsung US