Greetings TomE2,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Were you aware that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below? We also offer Samsung Care+ that can be added to your eligible devices to provide physical protection to your investments. It offers you the ultimate peace of mind when it comes to protection. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your bag, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We also have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life and that is our top priority. As you know, the Galaxy Z Fold4's display has been put through a strenuous folding test to withstand folding 200,000 times? With just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Your foldable phone is extra special, but that also means it needs some extra care. The easiest way to keep it looking new is to regularly clean it. Cleaning your foldable phone is simple and not that different from cleaning any other Galaxy phone. However, you will want to be careful about cleaning the phone's hinge. If it becomes dusty or dirty, make sure you clean it gently with a soft, dry cloth to avoid damaging your phone. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. DO NOT remove the protective top layer from the main screen, or attach any adhesive accessories, such as protectors or stickers. Check out the Samsung article titled, "Care for your Samsung foldable phone" for some more great information about your phone. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a valued Samsung customer.
- Debra

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