Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Very nicely done
on September 14, 2022
Posted by: Paul
from Chicago il
Expertise:Expert
Had the z fold 4 for 2 weeks after being with apple for years. Best switch ever made. This is like 10 years ahead of iphone 13/14. Very pleased and a great phone. Great features. Its like a tablet. Still a little pricey but worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Happy and sad
on September 14, 2022
Posted by: Note user
from Commifornia
Expertise:Intermediate
So I've had my new Zfold4 for a little over 2 weeks now. Finding a holster hasn't been easy. But lately my 0hone seems to be acting up. We.t from fast to slow in a matter of 1 week. Cleared memory and all the usual trouble shooting process. Now into week 3 and my phone will automatically shut off while using it so that isn't the screen display timer. This phone isn't for everyone. It's big and heavy compared to my note20 5g Ultra also even though I have the 1T I still miss having the option of having a memory card
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, September 15, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Fold4. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached a couple articles that should help with your phone slowing down and turning off. Also attached is a link to accessories that would fit your device. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
How to keep your Galaxy phone from slowing down (samsung.com)
Samsung phone unexpectedly powers off
Accessories | Samsung Galaxy Z Fold4 | The Official Samsung Galaxy Site
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Fold4. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached a couple articles that should help with your phone slowing down and turning off. Also attached is a link to accessories that would fit your device. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. –Bethany
How to keep your Galaxy phone from slowing down (samsung.com)
Samsung phone unexpectedly powers off
Accessories | Samsung Galaxy Z Fold4 | The Official Samsung Galaxy Site
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 13, 2022
Posted by: Nick
This is great, recommend this I really like the new features and camera quality much closer to a S22 Ultra. Really the best phone I ever had, great work on the upgrade Samsung!
I would recommend this to a friend!
Features
4
Performance
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on September 12, 2022
Posted by: Sean
from Houston
Expertise:Expert
I had the Fold3 for less than a year; it was already a great phone. This one is faster, lighter, the cover and s pen is much better. I really like the new features and camera quality much closer to a S22 Ultra. Really the best phone I ever had, great work on the upgrade Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Moom pictures
on September 12, 2022
Posted by: Super
from NY NY
Expertise:Intermediate
This is a big and great phone, but I can't take a good picture to the moon. The S22 it's really good for that..
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, September 13, 2022
Hi Super,
Thank you for your review of the Samsung Galaxy Z Fold4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help you in achieving the perfect shot! If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Folded or unfolded? Cameras on your Galaxy Fold (samsung.com)
Camera settings for Samsung Galaxy phones
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help you in achieving the perfect shot! If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Folded or unfolded? Cameras on your Galaxy Fold (samsung.com)
Camera settings for Samsung Galaxy phones
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best ever
on September 10, 2022
Posted by: Miked
from Oceanport, NJ
Expertise:Expert
After watching the early reviews I wasn't sure about upgrading to the 4. The generous trade in program helped me make the move. Let me tell you, this device is magical. There were small refinements made however there were many improvements that add up to the most refined device made. The size difference was good, the new hinge is so solid, the operating system is a rocket and the resolution is stunning. Use this for a day and you will immediately notice the amazing build quality. They improve every model and this one is crazy good. It's a life changing device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Hesitation!
on September 7, 2022
Posted by: Anonymous
from Dallas, and Prague
Expertise:Expert
I've been a Samsung fanboy since way back in the day. Couldn't wait til release day to root and mod my new device! This Fold4 woke me up to possibilities of what I could do again, without having to Mod it. It's stylish, clean lines, and vibrant large screen will certainly compete with any "designer" phone on the planet. The hardware is seriously capable. Cam specs are still over the edge, so don't worry about getting great shots. There's lots to like in this Fold4, and build quality is higher than ever. I say...Just do it. Don't hesitate to hit that buy button. You'll have no regrets IMO.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
cool phone but no cute colors! lame!
on September 7, 2022
Posted by: nicole
from boston
Expertise:Beginner
i wish these came in the same cute colors as the flip! i hate when companies do this!
Written by a customer while visiting Samsung US