Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
If you love technology get the Z Fold 4
on October 6, 2022
Posted by: Abash192
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone.
So much fun!
Samsung failed humanity agIn by making an unlimited fun experience with a limited battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
waiting until the 4th gen. so glad I did!
on October 6, 2022
Posted by: bermaeri
from boynton beach florida
Expertise:Expert
[This review was collected as part of a promotion.] Everything is amazing with this phone. Battery life isn't great, but I knew that going in. I use this a lot for gaming. Super fast. I use the stylus for work to take notes every day! 9.5/10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I ever had
on October 6, 2022
Posted by: Charles
from San Antonio, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my phone 3 weeks ago and it has become the best phone I ever own. It connects with my laptop, my current s22 Ultra and seamlessly access my office files. I've been able to work from anywhere and all saved document automatically updates in my folders. I am super happy with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone but misses the mark slightly.
on October 6, 2022
Posted by: ITShurts
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I have had the phone for a bit now and really enjoy the device it fits exactly what I wanted, a big screen. The minor issue I have with it is the front screen is so narrow it is mostly unusable I would say 98% of the time I am using the device it's on the interior screen. But it does a wonderful job with that piece.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy Bethany, Social Commerce, October 7, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our products. We're thrilled you're enjoying new phone! If you need any assistance, please reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I got a laptop in my back pocket
on October 6, 2022
Posted by: Robert
from Palm Beach
Expertise:Expert
[This review was collected as part of a promotion.] The wait is finally over. Good things come to those who wait. I absolutely have satisfaction with this device. I was on the pre-order list and failed to pull the trigger due to justifying the price. After I got a promotion at work and saw the necessity for a larger screen it became a no-brainer. With multitasking being at the center of my world and at work I need this phone. It is ideal for the multitasker and for those that need a larger screen to show other people videos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on October 6, 2022
Posted by: Moparman
from Lawrenceville pa
Expertise:Expert
[This review was collected as part of a promotion.] I've had many samsung phones and this one is by far the best yet! With all the hidden features you can fully customize it to your own personal taste. It's not as brittle as I would have guessed it's actually pretty rugged. This phone is one of the best I've ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folding workhorse!!
on October 6, 2022
Posted by: kristech2022
from WI
Expertise:Expert
[This review was collected as part of a promotion.] I am amazed with the refinements samsung has brought to Z fold 4.
I was waiting for several years for Z fold to mature, and I proudly say it's ready for most people.
You will beazed by its multi-tasking capabilities and ease and smoothness with it works.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great experience. Few annoying issues
on October 5, 2022
Posted by: SairS
from New jersey
Expertise:Expert
[This review was collected as part of a promotion.] This is my first fold and overall the phone is great. Especially with fold open, its very convenient to use apps like teams and outlook which gives near desktop experience. Splendind photos even in dark. Huge screen gives immersive video watching experience. Issues I had was apps not able to seamlessly adjust the aspect ratio folded vs unfolded. Battery has been decent ,not great. Overall the phone is a keeper .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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