Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
3
Still the best form factor - Fold 2 was better
on March 20, 2023
Posted by: berlinmc
from Dallas, TX
Expertise:Expert
I switched from Fold 2 after just having my Fold 2 replaced under warranty for a cracked screen a few months previous. I pre-preordered the Fold 4, excited to get the latest and greatest fold device. Overall, the Fold 2 felt more premium with better build quality. I guess they are now getting to the "mass manufacturing" model a bit more. Still can't go back to a non-folding form factor at this size, but now excited to have new players entering this market to push Samsung into polishing this device more than they did with this model. I'm sure that those who have been switching from non-folding devices or who never owned the Fold 2 wouldn't know that the latest versions are downgraded, but that's ok. :-)
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, March 31, 2023
Hello Berlinmc... Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your thoughts as we continue to give our consumers the best in design and functionality. I've attached a video from Samsung’s YouTube channel that highlights your device. It shows the ways Samsung has met consumers asks, such as can it be lighter and stronger. The phone and its hinge are reinforced with our toughest aluminum frame. Appropriately named, Armor Aluminum acts like a suit of armor, protecting your folds from damage. Also below is Samsung Care+. They offer device protection against drops, spills, cracked screens, and mechanical failure. You would even have access to same day cracked screen repairs at 700+ Samsung authorized locations nationwide. If we can be of any additional assistance, please reach out to Samsung Support. Thank you for being a valued customer. –Bethany
Galaxy Z Fold4: Untold Stories | Samsung - YouTube
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Galaxy Z Fold4: Untold Stories | Samsung - YouTube
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on March 22, 2023
Posted by: Romney
from Virginia
Expertise:Intermediate
I've had this phone now for several months, it is the best phone I've ever had
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
King of cell phones!
on March 30, 2023
Posted by: Anonymous
from Minnesota
Expertise:Intermediate
The Galaxy Z Fold4 is the king of cell phones! Every aspect of this phone is so seamless and smooth that I’m grateful to own it. Since I bought it, my life has changed for the better. The fast working part and great camera for photos and movies (love director’s view) make me the go-to person for taking pictures when I’m in a group of friends. With its huge screen, I can read books, watch movies, and use browsers as if it were a laptop. It’s like having a small carry-on laptop, phone, and camera all in one! I feel empowered with such a potent machine in my hand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Chick magnet..lol
on April 11, 2023
Posted by: Kokomo Chris
from Spring hill, fla
Not perfect..sorry to say..8 out of 10..but I like it..
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Friends
on April 15, 2023
Posted by: Troubles
Good webpage love the phone. Can't wait for it to get here. They have a lot of choices of phones and you can finance.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesomeness phone ever!
on April 17, 2023
Posted by: Craig
from Michigan
I purchased the Galaxy Fold 4, nearly 3 weeks ago now. I am disabled and I have had a tough time using a standard sized phone because my hands don't work as well as they used too. Arthritis makes it difficult, but I really love this phone. I now can play games that I couldn't before because of the huge screen, not to mention the Hugh screen has watching YouTube videos, which I do a ton of sitting around the house all day.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 18, 2023
Posted by: Wild thing
from Schenectady New York
Expertise:Intermediate
I traded a Iphone12 to get thiss phone best decision i evver made
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on April 20, 2023
Posted by: Holly
from Columbia, SC
Expertise:Intermediate
I love it..the only thing is it slips through my hands easily and the screen cracked fast bc of its weight. This is as good as any pro laptop..
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US