Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great features beautiful pic
on January 15, 2023
Posted by: Jackie
I still got Apple 13 but I wanted this phone I love it but gotta learn how to use my Apps and all it has to offer . Should come with a guide book old school not computer strong
Written by a customer while visiting Samsung US
Customer Rating
5
Very Awesome
on January 15, 2023
Posted by: Miltspoon
I Have Had This Z-Fold $ Several Months Now. It is such an awesome phone. I t is sturdy and works like a tablet. I use it every day and it has been through some rough treatment and still you would never know it. This Z-Folds are far from fragile they are very well made. My wife has a Z-Fold3 and will not part with it. It is well worth the money. You can never go wrong buying a Samsung product and this phone shows me why.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold
on January 17, 2023
Posted by: Marcel1141
A great phone, i do recommend at lot, good experience
Written by a customer while visiting Samsung US
Customer Rating
5
This is more than a phone...
on January 18, 2023
Posted by: Tekena
from Kirkland, WA
Expertise:Expert
This is a heavy but very impressive piece of technology. Perfect for Multitasking with multi apps, watching content or gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, recommended updates
on January 18, 2023
Posted by: Pirate
from Texas
Expertise:Expert
I really love the z fold 4. It's a wonderful phone and tablet. But I will be very happy if Samsung will release a software update to make the keyboard stay on just one side if you have two apps in split screen and not to take the whole buttom of the screen. That will make it complete!
Good job SAMSUNG.
Thank you.
Good job SAMSUNG.
Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First one may not work
on January 19, 2023
Posted by: Zeth15942
First one shut off in a little over a week and wouldn't turn back on second one works good so far 3 days in bought 01/03/2023 quit 01/13/2023 new one works good so far Samsung should send me a free gift for my troubles
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Feature packed
on January 19, 2023
Posted by: Brian4
Expertise:Intermediate
The phone is loaded with features, and is basically a phone/ tablet rivaling the price point of some tablets for what you get.
All of this comes with the drawback of battery life though.
All of this comes with the drawback of battery life though.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best devices of all time
on January 21, 2023
Posted by: TheFoldMan
Ok, The Fold 4 is one of the very best devices ever made, and it excites me to see where you guys take it in the future. It's not only just so much fun to work with, it's truly a workhorse that allows the user to get meaningful work done on it. It's an excellent and beautiful design with the great one handed cover display making it actually more comfortable than most phones when the device is closed. Both displays are beautiful 120hrz bright and colorful OLED pannels. Some of the best pannels you'll ever see. When unfolded the tablet screen is immersive, large enough to get real work done, and is truly a tablet in the palm of your hand. It's incredible. I am hoping you guys can make the display edge to edge in the future, because the tablets screen protector and the magnetics that help it close tends to magnetically attract dust to the corners where that gap is. It's something that is fairly easy to clean, but it would still be better if that gap wasn't there. Would be even better to have the device fully dust resistant.
The speakers are high quality and very loud. The loudest speakers I've ever heard in a device that you hold in your hand. I mean I think most will be shocked at how loud they are. This makes the experience that much more immersive. You can enjoyably listen to music without connecting any external speakers, watch movies/shows all right on the device with nothing else. They are that loud. Samsung has been doing the best UI/UX work for Android for years now, and it all comes together on the Fold. Then like magic you and plug it into or cast it to another display and transform it into a desktop experience with Dex. The Fold is the Swiss army knife of devcies. It does it all. Samsung's devotion to getting pro software developers over to Android is also commendable. Performance has been great, with a few bugs here and there that I'm sure will be ironed out.
Camera system is excellent this time around. This 50MP camera takes beautiful stills and video. Shallow depth of feild, with a pro DSLR quality signature look. It's one of the best cameras out there. Don't let the MP specs between it and the S22 be what you judge off of. I can promise you this is one of the best cameras Samsung has ever made.
One of the biggest selling points of the Fold for me is the fact that it has S Pen Support. The Fold S Pen is in line with Samsung's tablets, and that makes this S Pen experience far superior to something like the S22 ultra for creating/sketching. I would not want to see the Fold gain the tooth pick style S Pen just to gain pen storage. That's definitely not the way to go. Instead I REALLY want to see you guys simply make the pen magnetic so it can attach to the side and back magnetically. That will solve the issue and S Pen user will be so happy. This will also allow you guys to make the best case possible. So at first It took me some getting used to the fact that you guys changed the entire exterior frame to a more glossy finish coming from the Fold 3. I really loved that beautiful matte finish. It looked so good and felt so good. I can't say that I love these kind of glossy finishes, but I do now see that it makes the phone a lot more grippy in hand, and easier to open. There were a few times where I felt the Fold 3 kind of slip when trying to open it and that doesn't happen with the 4 with the glossy railing. If you guys can find a meduim in between both that could be something to explore.
When it comes to cases and accessories Samsung has made some of the very best over the years. In fact I would say Samsung is known for making the best companion accessories out of any company for their phones. Which is why I've been so surpised to see you guys kind of lose focus when it comes to cases for the Fold. Last year's case for the Fold 3 felt great in hand with it's leather feel. It didn't get covered in fingerprints, and while it did have functionality issues because it totally covered the cover display, it still offered full protection of the hinge. It also just felt great in hand. The Standing cover with S pen case does have good functionality, but I really really wish you guys used the same materials as last year's case, or offered this case in a leather option because the current material attracts the most fingerprints of any material I've ever seen. I also wish this case had hinge protection. I love that the case is modular giving you a stand or the S Pen Slot, but without hinge protection I don't feel confident taking the phone out of the house with just this case alone. Where as I did feel confident and did take it out and about ( in car) with last years case. Once you guys move to a magnetic design for the Pen I think you guys will have a lot more room to make better cases. I really want to see you guys give us some really well thought out case designs on the next generation. By then I'm really hoping you will have magnetic S Pen storage. I am excited to see where you guys take things. Please bring the price down so everyone can see what makes the Fold so great. As awesome as it is, the price is still just too hefty. Luckily you guys run a lot of deals, but I still think most consumers will agree the price is too high to get into.
Written by a customer while visiting Samsung US