Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Good phone
on December 31, 2022
Posted by: Camadon
from Massachusetta
Expertise:Expert
[This review was collected as part of a promotion.] Easy to get use to coming from apple. Front screen cracked on first day unfortunatly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, picture quality is amazing
on January 2, 2023
Posted by: Blamma
from Newport, Vt
Expertise:Intermediate
It was bought as a gift and I love it. Screen size is awesome.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on January 3, 2023
Posted by: Daquino87
from Fort Lauderdale
Expertise:Intermediate
[This review was collected as part of a promotion.] Brought this a few days ago and i couldn't be any happier. Life long samsung user
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen
on January 3, 2023
Posted by: Mike l
from Montana
Best phone I have found with my big hands instantly I was able to organize my life on this phone ( was already a Google user) but interface made it difficult on small screens for me pairs real well with Samsung watch and bud 2pro. Thoroughly love it
Written by a customer while visiting Samsung US
Customer Rating
4
Buy a darker case, but the phone itself is perfect
on January 3, 2023
Posted by: RMcL
from Florida
Expertise:Intermediate
I have only had this for a few weeks so I am still learning it's features. I am very happy with the phone. My only regret is the color of case that I chose. I purchased the lighter case to match the color of the phone and within a few days the corners of it began to discolor. They are now a gray color because I wear blue uniforms everyday for work and I think the dye from the pockets have changed my pretty case. In hindsight I should have chosen the green case because of this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold4 512GB (Unlocked)
on January 4, 2023
Posted by: Julie
from Arizona
Expertise:Intermediate
Note: I have had this phone for a few months but only recently started using it. Therefore, I am still learning/changing/setting up the features. So far:
Pro:
I love this phone. I really like that I can use it in the closed position and then open a larger screen if I want.
I love this phone. I really like that I can use it in the closed position and then open a larger screen if I want.
Con:
I am not happy with the Samsung software as far as voice texting. I was just notified through the phone that I "was using Samsung" for that feature. I didn't know. However, it sucked! Everything I talked in the phone was messed up. I had to correct and then re-correct as it changed my corrections. I now switched to Google - which hopefully, is smarter.
I am not happy with the Samsung software as far as voice texting. I was just notified through the phone that I "was using Samsung" for that feature. I didn't know. However, it sucked! Everything I talked in the phone was messed up. I had to correct and then re-correct as it changed my corrections. I now switched to Google - which hopefully, is smarter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, but almost perfect
on January 5, 2023
Posted by: MrSatisfiedH
from Atlanta, GA
Expertise:Expert
Great phone for multitasking, multifunctional, and I feel the screen will hold up after several years. I'm worried why this phones isn't waterproof and not dust proofed. This phone has an amazing camera. The Director Edit camera feature is amazing. I use my phone to shoot videos for sporting events, and for content creators. Took me a while to get the correct rigs and accessories. I eliminated having two phones and are back to one phone. It's lightweight so if you're a pocket carry person definitely get a good case. The exterior lcd will get smudgy because it will be your 80-90% majority used display for most of your applications. I still worry about the larger lcd. 200k folds is a lot but if you use your phone heavily like I do that can be done in less than 2 years. I've seen flips with excessive fold lines and it ain't pretty at all. I optimized my phone for fast touch uses and so far so good. Battery time is amazing. I use my phone heavily (4 hours talk time minimum, minimum 2 hours Netflix Youtube, 2 -6 hours on Social Media daily) and I still make it home with 15% or better battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on January 5, 2023
Posted by: Xxxx
I got to spend the map 2 weeks ago discovered phonecan't use the pen on the outside screen the pen should be built in like the note and the s22 ultra and finding a case that doesn't restrict the front screen is almost impossible plus do not have the ability to text anybody with an iPhone Plus in the gallery they added another folder called recent so every picture is doubled when you transfer your pictures taking up room and if you deleted you delete your album
Response from Samsung USBy Bethany, Social Commerce, January 11, 2023
Hello,
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. I've attached a link to some cases that go with your device. They include a Slim Standing Cover and a Leather Cover. Please reach out to Samsung Support for assistance with your text messages. Thank you for being a valued customer. -Bethany
Accessories | Galaxy Z Fold4 | Samsung US
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. I've attached a link to some cases that go with your device. They include a Slim Standing Cover and a Leather Cover. Please reach out to Samsung Support for assistance with your text messages. Thank you for being a valued customer. -Bethany
Accessories | Galaxy Z Fold4 | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US