Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
First Fold,ove how big the screen is.
on October 10, 2022
Posted by: JSlaughter
from Augusta, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the big screen. Makes multitasking so easy. Love this phone so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much has changed....
on October 10, 2022
Posted by: joep
from ny
Expertise:Intermediate
[This review was collected as part of a promotion.] This new iteration is an incremental upgrade; which is fine, but dissapointing since not much has changed in a major way. Hoping samsung gets it together for the next version and really excites; other wise I will not be upgrading until the fold 6 again if it the 5 is just another small incremental upgrade.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the best phone on the planet
on October 10, 2022
Posted by: Matt
from Beardstown Illinois
Expertise:Intermediate
Got it a week before release!! Come frome a note 20 ultra 5g and wa a really worried about it because of all the negative reviews and press around these phones!! But I'm SOOO happy I switched this is by far the best phone I've ever used. It's like having a small tablet with you at all times so when it's time to slack off at work YOU'RE ALL SET!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely
on October 9, 2022
Posted by: John
from Lincoln, NE
Expertise:Expert
[This review was collected as part of a promotion.] I was hesitant to get this phone after using an iPhone for Soo long, and after switching over I loved everything about this phone. I was surprised how well battery life lasted also. The display is stunning and after using the z fold I got used to the crease in the middle which at first bothered me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beyond expectations
on October 9, 2022
Posted by: KratosGOW
from Chicago
Expertise:Intermediate
Upgraded from the my Note 10+ a week ago. So far everythings perfect. Saw alot of people complaining about the smaller outer screen and the trouble they had texting on it. Personally i have had no issues with the smaller keyboard, works just fine. I am curious though why the fold 4 isnt getting any security updates. The last security patch update was july 1st. Other than that the phone runs smoothly, performance much better than i expected. Battery timming is okish, not too disappointing. Cameras are good but should have been better considering i payed top dollar for the phone. Overall i am very satisfied with the phone.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It makes such a difference!
on October 9, 2022
Posted by: HHNYC
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I bought this out of curiosity, to see if it can replace all of my other devices. I'm quite surprised that it does, and Dex makes it even better. The big screen also makes my Kindle Oasis obsolete. Now I can get rid of laptop and eReader at once. The experience has been wonderful so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device with Plenty of Storage
on October 9, 2022
Posted by: MillerGTP
from Lone Tree, CO
Expertise:Expert
[This review was collected as part of a promotion.] Up graded from the zFold3 512MB. Went unlocked for the lack of bloatware and did storage. This device operates much smoother and allows me to do more work also applications. The wife screen and SPen combination are unstoppable. Cameras are absolutely beyond great. Zoom and quality are unsurpassed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best features
on October 9, 2022
Posted by: Icey
I bought this phone a year ago and I'm glad I did...
Written by a customer while visiting Samsung US
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