Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Great phone, but not perfect. Yet.
on December 8, 2022
Posted by: Kurisk
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is great. It's fast, battery holds up amazing. Charges quickly. The screen is amazing, as are the options that come with it.
The cons are something I hope they're working on. Spen doesn't natively travel with the phone. Spen doesn't work on the small screen at all which makes taking notes on the fly completely useless.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy customer
on December 8, 2022
Posted by: Bkarful
Expertise:Intermediate
Bought it in Feb. Love it!
Great camara and pictures.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It!
on December 8, 2022
Posted by: probrdr123
from PA
Expertise:Intermediate
[This review was collected as part of a promotion.] So happy they made it more tough and water resistant. Best phone I've ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Notch flagship Phone
on December 9, 2022
Posted by: Samsung Josh
from New Jersy
Expertise:Intermediate
The phone is stellar! Went from 21 Ultra to Fold 4 to lock in trade in value and have been pleasantly surprised by how much I like the phone. There are some shortcomings but they are all surpassed by the phones performance and unique attribute aka The Fold!
I figure I will enjoy this until the s23 drops and I can make a decision from there.
Soon Apple will reveal they're working on foldable iPads and iphones and there will be real competition but until then Samsung reigns supreme.
Camera is a downgrade which is the only reason I will consider the s23 with rumored 200mp camera!
The crease is not noticable 90% and the other 10 is not a bother but rather a comfortable, book-like feel.
Seriously consider the phone; the front screen is ample enough to work as a standalone and the plethora of settings enable the user to optimize the phone to your usage patterns like how you can choose which apps transfer from inner screen to outter screen when you shut the phone.
Still discovering how battery life shapes up but it charges fast and that hasn't been a concern of mine in modern times.
If you're upgrading give this phone serious consideration.
Men, it is slightly* bulky in the pocket but not a big deal; I usually have it in workbag and have my Galaxy watch which is a good accessory to have...
Women, easily fits in any handbag so hopefully a moot point but same as above^ regarding pocket size*
but def sizeable if you didn't have a larger phone prior and slightly heavier but you known when it's in your pocket!
Get it or don't, non pressure;) but definitely a tremendous upgrade. I was considering the s22 and a tablet but this device gave me both! [Minus the camera :( ]
I am a realist and recognize some shortcomings are simply engineering hurdles like fingerprint scanner is the lock button bc of limited space and same with cameras*
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Purchase ever made!
on December 9, 2022
Posted by: SaiV
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a week ago. I have to say this is one of the best phones currently in the market.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone to me
on December 9, 2022
Posted by: Turner
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I was an apple owner for years so I decided to try android and I could not be happier. The fold 4 is not like anything apple offers and is a pleasant experience and so far 3 months later and I have no regrets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device!
on December 9, 2022
Posted by: Gadget
from Cleveland, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about a month after release and it's been working really well. I switched from iPhone and the transition was smooth if slow because of all of my files and apps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on December 10, 2022
Posted by: Dgradventures
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] It has been a week and still discovering all the cool stuff. Camera is amazing, the fold screen is awesome. It is like having a transformer. Phone to tablet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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