Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Wow what a phone!
on November 2, 2022
Posted by: Sammy Sung
from Houston
Expertise:Expert
Do not sleep on this phone. I had an Ultra model and while it was fine, I wanted to try something new. I took this bad boy home and instantly fell in love with that screen. The cover screen is so good, you don't even have to open it for everyday use. I only open it to game, watch video, use teams at work, and take selfies using the main camera which easily rivals my wife's IPhone 13 Pro. It's fast, charges reasonably quick, has a decent battery life (lasts me a whole day), and multitasks like a magician. It's also very striking. You get a lot of compliments when you pull this out. I really have no complaints. This is a great device if you want to try into foldables. I whole heartedly recommend it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hot phone
on November 2, 2022
Posted by: Terre
Purchase end OF AUGUST. It's November 1st it's running super untouchable hot...
Features
4
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
phone has technical defect restart anytime and go
on November 1, 2022
Posted by: Rohan
phone has technical defect restart anytime and go to safemode after restart
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 2, 2022
Hi Rohan,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4.
At Samsung, we value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with your device restarting, however, I've also attached links to our warranty department and Samsung Support. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Samsung phone or tablet reboots repeatedly
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4.
At Samsung, we value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link that should help with your device restarting, however, I've also attached links to our warranty department and Samsung Support. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Samsung phone or tablet reboots repeatedly
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Like a Combo
on October 31, 2022
Posted by: Sonny
from New York
Expertise:Expert
[This review was collected as part of a promotion.] Best Duo of phone and tablet with fast processor and phenomenal camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best technology in my pocket
on October 31, 2022
Posted by: Yakiz
from Miami fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm very happy with my new Z Fold 4. Best phone I have had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with my Galaxy Z Fold4
on October 31, 2022
Posted by: Lash
from Denver, Colorado
Expertise:Intermediate
I traded in my iPhone 13 pro max and haven't regretted it at all. It's fast, super responsive and the display is much better.
Great for movies and gaming! It's also a great conversation starter when I open it up.
Great for movies and gaming! It's also a great conversation starter when I open it up.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone!
on October 31, 2022
Posted by: Bradyc87
from Lafayette, La
Expertise:Expert
[This review was collected as part of a promotion.] I've been getting the phone every version since the second. No going back now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pushing the Limits of Foldables
on October 30, 2022
Posted by: blazeWoof
Expertise:Intermediate
[This review was collected as part of a promotion.] The Galaxy Z Fold4 is nothing short of amazing, with a top-of-the-line specs sheet that the developers shockingly squeezed into this foldable phone. This device is definitely something to marvel at with its two super-bright AMOLED displays, the 50 MP main camera sensor, and a surprisingly well-hidden under-display camera (although the quality of it is less than desirable with its 4 MP sensor). The new internal hinge design has also made the folding form factor feel even more smooth when folding and unfolding, and gives me confidence that the Galaxy Z Fold4 will last for a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US