Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
More than pleased
on November 6, 2022
Posted by: Buster
from Falls Church, Virginia
Expertise:Intermediate
I'm still learning about all the amazing features of this amazing phone but so far I'm more than pleased what this phone/tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on November 5, 2022
Posted by: MsJ8131
I upgraded from the Z fold 1st generation to the Z fold 4 and I absolutely love it. I get compliments everywhere I go.
Written by a customer while visiting Samsung US
Customer Rating
3
Decent
on November 4, 2022
Posted by: Kdiaz
from New york
Expertise:Intermediate
I bought the phone about 30 days ago. It's very cool, very elegant. Love the idea of going from a phone to tablet and back.
It's great compared to z3 fold.
Problems: there are some websites that won't open correctly.
The big screen doesn't react to touch as it should.
I'm keeping it. But I would still wait for the z5 fold for improvement before switching from a note to this one.
Go for the s22 ultra imstead
It's great compared to z3 fold.
Problems: there are some websites that won't open correctly.
The big screen doesn't react to touch as it should.
I'm keeping it. But I would still wait for the z5 fold for improvement before switching from a note to this one.
Go for the s22 ultra imstead
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 7, 2022
Hi Kdiaz,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your feedback as we continue leading the charge on innovation. I've attached an article that should help with some websites not working properly. Please reach out Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Issues with Samsung Internet
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your feedback as we continue leading the charge on innovation. I've attached an article that should help with some websites not working properly. Please reach out Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Issues with Samsung Internet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features and tough phone
on November 4, 2022
Posted by: Bugman911
from Orlando Florida
Expertise:Intermediate
I have had my fold over a year and it's great. You have a phone and tablet all in 1.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clever dual device
on November 3, 2022
Posted by: DNAJ
I really like this phone, it provides the big screen fo a pad feel yet it also provides the small screen for a cell phone feel...pretty clever device...
Written by a customer while visiting Samsung US
Customer Rating
5
on November 3, 2022
Posted by: Mapleleafe
Expertise:Expert
Like so far yet phone service not great on the road
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Underwhelming and overhyped
on November 3, 2022
Posted by: Fieropheonix6
from Green Brook, nj
Expertise:Intermediate
Way slower and of course behind in security and platform. Everything goes to the S series as usual. No android 13 no ui5 and honestly I thought the connectivity between Samsung products would be good, but as usual it falls short of all promises. No more SD card. And only the S pen pro or fold pens work (not on the front screen tho)
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, November 6, 2022
Hi Fieropheonix6,
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. I've attached a link that should help with the speed of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. I've attached a link that should help with the speed of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Z Fold4!
on November 3, 2022
Posted by: lleikeratx
from Austin, Texas, USA
Expertise:Expert
I just got my Z Fold4 and it's amazing. I've been a Samsung user for at least 10 years and just love the technology of this foldable. It works for both my home life and my work life, as I'm able to use it as a tablet when on the road for work. It's sturdy and I'm looking forward to using it for a long time
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US