Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
1
only 1 sim slot for US model
on November 12, 2022
Posted by: KienNg
Expertise:Intermediate
This phone has only 1 physical sim slot and one esim slot. The product page didn't specify it, so I didn't realize it until now. I looked up the specs, but it included the international versions. I'm not happy with the purchase at all.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 14, 2022
Hi KienNg,
Thank you for taking the time to review the Samsung Galaxy Z Fold4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Please reach out Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Fold4. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Please reach out Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the value
on November 12, 2022
Posted by: EZ_Man
I bought this phone in July, 22. I love this phone. For the first time, I have used the eSim and physical sim without any problems. Everything works well.
Written by a customer while visiting Samsung US
Customer Rating
5
Team Samsung
on November 11, 2022
Posted by: Bones
from Ohio
Expertise:Intermediate
Excellent Phone it is too good to be true a phone that can fold Samsung is just too legit, Apple lost my bite at it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still is lacking in some respects
on November 9, 2022
Posted by: LUV2SHOP
from Midwest
Expertise:Intermediate
Samsung took risks and broke the mold in regards to the form factor. Instead of carrying around a separate phone and tablet, integrating those two products into one was brilliant. However its not a seamless transition. The battery life still isn't great, some glitches with the hardware and software still exists and it is fairly chunky. An S pen wasn't built in, one has to purchase it separately.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Just one issue...
on November 8, 2022
Posted by: iFoundRiley
from Redding CA
Expertise:Intermediate
Had this phone for a few months and theres one main issue i have with this phone and that is sometimes the type of videos you play like allot on instagram and shorts on youtube and other things like that are not properly fitted to either of the front of folded screens and the video is really bad cut off. But so far that my main issue with this phone.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! Use inner screen sparingly!
on November 7, 2022
Posted by: TheUltraBroly
from Fort Worth, TX
Expertise:Intermediate
The phone is great I love that I can flip it open. Pictures are great as is expected of the samsung phone. The pictures save in whatever format the phone is in rather its in the fold or out of the screen(don't know if that made sense) so you will have to change your settings. I mostly use the outer screen for all of my daily phone shenanigans in attempt to avoid the screen on the inside breaking and the inner phone only to watch videos or play mobile games. It is now month 3 and the inner screen on the phone broke I was hoping for it to last at least a year but I did not reach expectation. I love the phone I just wasn't impressed with the durability of the innerflex screen. SAMSUNG this is now Gen 4 please fix it, I know you guys can muster up a genius way to counter this issue.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on November 7, 2022
Posted by: Zfold guy
from Portland
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it when it came out. so far I like but i wish it has micro SD and didn't show crease in middle of the screen
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 6, 2022
Posted by: Isaiah
from Charlotte, NC
Expertise:Intermediate
I love this phone so much. The unfold feature is so magical and it makes typing so much easier. The graphics on the phone are top notch and the camera is of the highest quality. Overall, it runs very smoothly and is not as bulky as I thought.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US