Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
2
Not yet ready!
on November 19, 2022
Posted by: Always Samsung
from Birch Run, Michigan
Expertise:Intermediate
This phone is an incredible innovative advancement. However it's not a phone I would recommend yet. It is very fragile and 1 drop WILL damage it. I have gone back to my s22 ultra and it shines above the fold incredibly! The design is genius and I'm sure they will get it right eventually. This isn't the one to buy though. I hope it's just me or very few who have had this experience but I doubt it very much.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 21, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. Your feedback is valuable as we remain vigilant in our efforts to provide our consumers with the design and functionality they deserve. I've attached a link to some cases you could choose from to help protect your new device. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
Accessories | Galaxy Z Fold4 | Samsung US
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. Your feedback is valuable as we remain vigilant in our efforts to provide our consumers with the design and functionality they deserve. I've attached a link to some cases you could choose from to help protect your new device. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
Accessories | Galaxy Z Fold4 | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 18, 2022
Posted by: Jbigjab
Expertise:Intermediate
I've had it for a out a month and I learn something new about it each time I use it. The best phone I've ever had with too many features to decide which is best. Love everything about it.!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It a phone, tablet and laptop all in one!
on November 18, 2022
Posted by: Mzmel
Had mine 3 weeks and love it. The best Birthday gift!
Written by a customer while visiting Samsung US
Customer Rating
5
My impression of the Galaxy Z fold 4
on November 18, 2022
Posted by: Trustworthy360
My immediate response vs the iphone that I have. First,it accesses much faster than the iphone. Second, the larger screen acts as a tablet. Third, it has many more apps. Fourth, and most important is that it syncs with my windows 11 computer. One weakness, I don't believe the battery will last as long as the iphone.
I'm still learning, but most of all it's a great product and am happy I am using it.
I'm still learning, but most of all it's a great product and am happy I am using it.
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE LOVE LOVE My Galaxy 4 Fold
on November 16, 2022
Posted by: Tikkun
Amazing phone!!
Don't know how I lived without it!
Written by a customer while visiting Samsung US
Customer Rating
5
N
on November 15, 2022
Posted by: Boz526
Been looking at this phone for awhile. So happy I decided to go with it. Loved my Note 10, but it was time to upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE the Z fold4
on November 14, 2022
Posted by: Jenn
from Spencer, MA
Expertise:Intermediate
I bought my Z fold4 a few months ago and love it so much, I bought a 2nd one for my other phone line. Can’t wait to see my Burgundy when it arrives!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Defective phone
on November 13, 2022
Posted by: Kpeel
from South Carolina
Expertise:Intermediate
Mad, I had ordered it and it was flickering so i had to return it and now I’m waiting for my refund so I can reorder the phone, other than that I live the phone can’t wait to get it back
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hi Kpeel,
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We're thrilled you love your phone! Please reach out to Samsung Support, attached below for the status of your refund, and for any further assistance. Thank you for being a valued customer.
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We're thrilled you love your phone! Please reach out to Samsung Support, attached below for the status of your refund, and for any further assistance. Thank you for being a valued customer.
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US