Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
3
Liked my Note 20 better
on December 5, 2022
Posted by: HintonW
from Elmore Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] Seems too delicate. Too narrow when closed. Should have made it the width of the note when folded. Could have added more special features. Same old android!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 7, 2022
Hi HintonW,
Thank you for your thoughts on the Samsung Galaxy Z Fold4. Your feedback is appreciated as we continue leading the charge on innovation. I've attached some videos from our YouTube channel that show just a few of the features of your new phone. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Galaxy Z Fold4 l Z Flip4: Official Introduction Film | Samsung
Galaxy Z Fold4: How to use Dual Preview on the Cover Screen | Samsung
Galaxy Z Fold4: Launch film | Samsung
Galaxy Z Fold4: Expert Review Highlights | Samsung
Galaxy Z Fold4: App Optimization | Samsung
smsng.us/Samsung-Support
Thank you for your thoughts on the Samsung Galaxy Z Fold4. Your feedback is appreciated as we continue leading the charge on innovation. I've attached some videos from our YouTube channel that show just a few of the features of your new phone. Please feel free to reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Galaxy Z Fold4 l Z Flip4: Official Introduction Film | Samsung
Galaxy Z Fold4: How to use Dual Preview on the Cover Screen | Samsung
Galaxy Z Fold4: Launch film | Samsung
Galaxy Z Fold4: Expert Review Highlights | Samsung
Galaxy Z Fold4: App Optimization | Samsung
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
In Love with this phone.
on December 5, 2022
Posted by: RobertoP
from Miami, FL
Expertise:Expert
[This review was collected as part of a promotion.] Amazing multitasking capability, functionality and responsiveness is above and beyond, I am constantly traveling and out of office, so having the possibility of using a phone that fits in my pocket and when necessary it can be used as an incredibly portable laptop. Has taken the mobile phone capability into a whole new level. LOVE THIS PHONE.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on December 5, 2022
Posted by: Jguerra1
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded my Galaxy Note 10 Ultra to the Fold4. I was hesitant because of the hinges and didn't know how it would handle daily use. It honestly has been the best 6 months and it seems to be holding up pretty great. Performance is excellent and there are tons of options to customize.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on December 5, 2022
Posted by: April
from Okarche, ok
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had it about 3 weeks now, and couldn't be happier. I'm diabetic, and losing my eyesight, so this pho e is a godsend for me. I can see exactly what I'm doing, and it's easier for me to type
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Device
on December 4, 2022
Posted by: Perez
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone when it launched and I love it. I traded my fold 3. The better way of hiding the under display camera has improved the user experience. The slightly lighter weight and smaller trim improves the usage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great content consumption device
on December 4, 2022
Posted by: Anonymous
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I was always a fan of big screens and after using the fold, I dont think I can go back to a smaller one. It's such a joy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on December 4, 2022
Posted by: nbarm
Expertise:Expert
[This review was collected as part of a promotion.] I owned many Samsung devices and this one is by far the best form factor I ever owned. I can't wait until they become thinner and with bigger screens.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 4, 2022
Posted by: Chrish3511
from Dillon Sc
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my phone a few weeks ago and I love it. I get so many compliments about. I love the big screen. If they come out with a z fold 5 I will definitely be upgrading.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US