Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great features and Versatility
on December 5, 2022
Posted by: Fcfsue
from Columbus, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my second Z Fold series phone. I love it because it gives me the convenience of the phone and tablet all in one device. It has so many easy to use features. And the folks at Samsung have always been available to help if I need them with any of my products or devices.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Revolutionary
on December 5, 2022
Posted by: Texoro
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] Last year I had the Flip Z 3 and it was amazing! This year when the new series came out, I decided to choose the Fold Z 4 because the screen is much bigger, I can do much more work on it and it's also a conversion starter. I love it! I will never go back to regular phones. This is a huge step up from previous years and I can't wait for greater things from y'all. Keep it up!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great hybrid phone/tablet
on December 5, 2022
Posted by: nauhck
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Pretty happy with the fold. It has some unique feature that allows me to use the pen and be more productive.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on December 5, 2022
Posted by: Teler1
from Palmdale,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone upon releasing and I have been loving it since. The battery holds up for all day use and still does. Haven't had any issues with the phone and I am still loving it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just love it.. <3
on December 5, 2022
Posted by: Pariaditi
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Just love the phone. Its hardware and look is amazing..So stylish.. :)
Thank you Samsung for this foldable initiative and devices. No need to carry big heavy tablets along with your phones anymore. Just unfold the device and phone turns into tablet...!! Really impressed. The unfolded state phone is great for multi tasking, video watching and book reading. Really enjoying exploring my Fold4. Getting amazed by its capability day by day :)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Love to use it unfolded.
on December 5, 2022
Posted by: Mark
from Henderson, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone is very durable & is loaded with tons of feat. It's the best phone I've ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is awesome, if you need it
on December 5, 2022
Posted by: mark1021
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] After having this phone for 4 months, I can say I love the usage. It's great for taking my work with me on the road, and the extra sized screen is really helpful replying to emails or looking at spreadsheets. I also like using this for streaming on the go.
The only drawback is that not many apps are set up to work with the expanded screen and features e.g. the screen resolution on most streaming apps do not take up the entire screen, rather just the max resolution that the mobile app has been designed for. A lot of streaming apps also are not compatible with the split screen option. A little annoying, but something that could come in the future.
Overall. I've had a great experience. I would recommend it only for people who would be using the unique features, otherwise it may not be worth the price point.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone
on December 5, 2022
Posted by: Brian
from River Edge, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I like this phone and I recommend this phone to a new buyers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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