Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
I Had My Doubts, But Truly Worth It
on December 5, 2022
Posted by: SBReview
from MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I was a bit skeptical to get my first foldable device, but after purchasing, it's the greatest device I have ever owned. I love how versatile and fast this phone is, truly amazing. Some people have an issue with the crease, but I never notice it when using my phone. Not only can you do so much with this phone, but it's also a conversation starter and people find it fascinating.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone, however
on December 5, 2022
Posted by: NellyV
from California
Expertise:Expert
[This review was collected as part of a promotion.] I love the phone is truly amazing. The resolution on the camera is great at any light. I love the screen when the phone is open and how comfortable it is when the phone is folded. What is missing for a 5 star rating is the pen. It should be part of the phone like my Note
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone for any occasion
on December 5, 2022
Posted by: Aussie65
from Gaithersburg, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my second fold, this Z Fold4 I received 4 months ago and has been a very useful tool for any occasion either for work or pleasure
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Scared at first!
on December 5, 2022
Posted by: Galaxyfan82
from Springfield, VA
Expertise:Expert
[This review was collected as part of a promotion.] Long time galaxy user/lover...scared to go fold as soon as I held my 4 I knew it was worth it, 100% sturdy...best self present ever!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!!
on December 5, 2022
Posted by: JoeC
from Oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love everything about this phone. It's powerful, sleek, and can do anything. I will never go back to a regular slab phone again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2022
Posted by: Omooba
from Romulus MI
Expertise:Expert
[This review was collected as part of a promotion.] I'm loving my z4 so far. Very good quality pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Expensive n Missing key elements
on December 5, 2022
Posted by: SmallC
from Caribbean
Expertise:Beginner
This phone costs to much to be sold without a charging base and the related s-pen. It should also have extra screen protector.
All the accessories for this phone are unnecessarily expensive. Some things do not appear strong.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultimate Device!
on December 5, 2022
Posted by: Xtech1990
from Plainville Connecticut
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold4 is an absolute powerhouse of a device! I can literally do anything with this one device I can do with a desktop pc and a traditional smart phone plus more! This phone is my computer in my pocket. When I’m home wireless DEX connects seamlessly with my smart m5 monitor and keyboard to create a desktop class experience I’d say is on par with chrome os desktop or better. I’m currently typing this review up on my fold 4 in office and it’s very easy to use! Watching videos consuming any type of media on this device is always a pleasure (I watch a lot of pod casts). The dual speakers are very loud and high quality! Listening to music on this device is enjoyable and blows most other phones out the water with the quality and volume! I use Spotify its even better with the new buds 2 pro those earbuds are fire! The multitasking on this super phone is insane you can literally do three things at once. This has been a staple for most Samsung devices for years now I remember having these features on my note 3 back in the day but today they have refined all these features and they work perfectly. This phone is a beast it’s water proof feels like a well dressed tank very premium as expected for the price. For the price this device replaced 3 stand alone devices for me and it does much more I have no complaints other than one minor thing the battery life could be improved. While in my opinion is not bad but I’m on this phone all the time ALL DAY! Since I use it for work and personal use so it’s actually ok if you’re only using it for personal. To be honest the super fast charging makes this small issue disappear since USB-C super fast chargers are the standard today. I have an after market super fast charger for the car and the 25W Samsung one for home. Literally charges up from zero to one hundred in like 55min super slick! Also has wireless quick charge and reverse wireless charging to top up your buddy’s phone or your earbuds etc. The camera on this phone is also very good I’d compare it to the s22 series or better so it’s definitely a good camera phone. Has all the slow-mos pro mode and much more I can’t even touch on in this review. All in all if your looking for a manageable forum factor that can transform into a tablet in milliseconds, a super fast pocket computer with 12GB RAM and base store starting at 256GB( I got the 512GB) up to 1TB, A personal vault you can store all your high quality pictures and videos in plus have extra storage for years to come! Your office at your fingertips A multimedia machine THIS IS IT! LOOK NO FURTHER! Samsung has an exceptional product in there line up and this Z FOLD4 is it! Highly recommended! As someone who’s owned a Galaxy since day one I can tell you this is it! This is the ultimate media machine!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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