Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Excellent Device!
on December 6, 2022
Posted by: Vol5ive
from Bronx,NY
Expertise:Expert
[This review was collected as part of a promotion.] I've had this device for a while now and it's exceeded my expectations. Originally, I was using the s22 ultra and I have to say I haven't missed it that much ever since I got my hands on the fold 4. It's basically a mini computer, very powerful device. Good battery life, smooth transitions, great screen, excellent camera quality and the extraordinary foldability. There's not enough to say when it comes to the negative. It's a great phone and I'd recommend for anyone looking for a life changing experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Experience!
on December 5, 2022
Posted by: Anonymous
from San Antonio, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone, it has features that fit my needs and make the phone fun to use!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not there yet, but well on the way
on December 5, 2022
Posted by: Yasuke2027
Expertise:Expert
[This review was collected as part of a promotion.] I love the form factor if this phone. It allows me to be as productive as I want while I'm on the move. The crease, while still there, is less prominent than that of the fold 3. I think it it still needs to be a bit wider when the phone is folded. Battery life, from my day to day usage is about the same as it was when I had the fold 3. I would have to make sure that I carry a charger and cable on me or a portable charger for my more intense usage days. For my lighter days. I would finish the day with about 10 -15 percent. With the cost if this phone, I would like to see the S22 ultra camera system in the fold 5.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity powerhouse
on December 5, 2022
Posted by: Paul
from Fontana, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] If you're looking for a device to optimize you're productivity, then this is the phone for you. I routinely get work done on the Z Fold 4 while I'm on the go, whether I'm walking around my campus or waiting in line at the grocery store, the large inner screen lets me write emails, grade digital assignments (I'm a teacher), edit documents, message parents, etc. I can work almost anywhere. The screen, in combination with the Z Fold 4's great speakers, makes it great for consuming media as well. I would never go back to a "regular" phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Fun Phone, But Quite Scary
on December 5, 2022
Posted by: Pere
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for a few months now, and it's still running strong. I've heard these things are quite fragile, and since you can hear grinding noises when opening it, I'm inclined to believe that. I've heard these don't come with every phone though, so... Good luck :)
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 8, 2022
Hi Pere,
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. Please take a look at the video below on Samsung’s YouTube channel, unveiling the Galaxy Z Fold4. It highlights all the ways Samsung has met consumers asks, such as can it be lighter and stronger. This phone and its hinge are reinforced with our toughest aluminum frame. Appropriately named, Armor Aluminum acts like a suit of armor, protecting your folds from damage. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Galaxy Z Fold4: Untold Stories | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. Please take a look at the video below on Samsung’s YouTube channel, unveiling the Galaxy Z Fold4. It highlights all the ways Samsung has met consumers asks, such as can it be lighter and stronger. This phone and its hinge are reinforced with our toughest aluminum frame. Appropriately named, Armor Aluminum acts like a suit of armor, protecting your folds from damage. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Galaxy Z Fold4: Untold Stories | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent inner screen with the s pen, perfect!
on December 5, 2022
Posted by: SeanMan
from Cincinnati Ohio
Expertise:Expert
[This review was collected as part of a promotion.] The inner screen helps maximize performance with the s pen improves productivity and enjoyment.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Phone Battery Last All Day
on December 5, 2022
Posted by: Polisher
from Miami, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Overall a great phone. I use the phone open a lot more than I would like to admit... haha. It is really convenient, especially when trying to look stuff up on the internet, watching videos, tiktok, reddit, youtube. The battery does get consumed faster, however, that is a given.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved my galaxy fold 4
on December 5, 2022
Posted by: Adhi
from Seattle, Washington
Expertise:Expert
[This review was collected as part of a promotion.] I bought this 3 months ago and i am loving every thing about this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US