Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Its just in another level
on December 15, 2022
Posted by: OlayasLcean
from Auburndale, FL
Expertise:Expert
[This review was collected as part of a promotion.] Its just a beatiful device, its another level when it comes to productivity and media content, no words.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything
on December 15, 2022
Posted by: PoKoJoE
from Fort Wayne, IN
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone. It is PHENOMENAL! I LOVE IT! THE HUGE DISPLAY, THE TASK, EVERYTHING! This phone is close to perfect! I wish they brought back the SD CARD. Especially for my fold for my PDF and video slides. I dont like the cloud or limited storage. I went from a Note 20 Ultra and I had a 1TB SD CARD on top of the 512gb.. and well the S22 Ultra i had to get a 1TB and not a fan of the price. But this fold is highly concentrated on that and movies to stream. Perfect phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone/tablet!!!
on December 15, 2022
Posted by: ZFoldLoverForever
from Severn, Maryland
Expertise:Expert
[This review was collected as part of a promotion.] I bought the pre-order pack with case and the S pen fold edition and it is everything I hoped it would be and more! The phone itself looks so sleek & modern that I want to go caseless, but I hesitate for protection. This phone is made for multi-tasking and it is soooooo cool and useful to have four different apps open and in use at the same time! I highly recommend this device, I absolutely love it, I find myself using the cover screen just as much as the big screen inside! The 12GB of ram is more than enough to replace your computer easily and the storage space is superb. It's a miniature laptop in flex mode too! This is truly a flagship worthy phone and I am very eager to see what amazing things are still to come. I also own a S22 Ultra and I'd say that I use the fold more, although both are great, the fold takes the prize in my opinion, thank you Samsung for creating such a masterpeice!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great potential, lacks support for unlocked
on December 15, 2022
Posted by: Galaxy Guy
from Charlotte, NC
Expertise:Intermediate
I bought this unlocked to use on Verizon. I really want to love this phone but the lag time in software updates for the unlocked version is a deal breaker. Great features and once you go fold, you won't go back. Unfortunately once you go unlocked, you should probably think about the lack of brick and mortar support. Choose a carrier that can offer software updates or at least Samsung could offer transparency as to why their flagship is last in line.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 19, 2022
Hi Galaxy Guy,
Thank you for your review of the Samsung Galaxy Z Fold4. Your opinion is valuable as it ensures we remain innovative and improve on the design and functionality of our products. We're thrilled you are enjoying your new folded device! I've attached a link that should help with the speed of your device. Please reach out to Samsung Support, also below for additional support. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. Your opinion is valuable as it ensures we remain innovative and improve on the design and functionality of our products. We're thrilled you are enjoying your new folded device! I've attached a link that should help with the speed of your device. Please reach out to Samsung Support, also below for additional support. Thank you for being a valued customer. -Bethany
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
I purchased the Samsung Galaxy ZFold 4 with 256GB
on December 14, 2022
Posted by: Monny
[This review was collected as part of a promotion.] I purchased the Galaxy Z-Fold 4 in beige with 256 GB of memory. I’m very happy with my purchase (and get compliments on the phone all the time)! The phone looks great! The beige color has rose gold metal accents on the cameras, edge, and hinge. It looks very elegant. I want to keep the phone looking new, so I purchased screen protectors for the front screen and back camera for the Galaxy Z-Fold 4. I use a cream colored case with a matching S pen that rests on the back cover. I appreciate the metal edge being visible when the phone is folded. The hinge is smooth and easily opens and closes. The center screen is flat when open and the fold seam is virtually invisible. The display colors are vibrant!
I wish I had gone with the 512 GB as the phone has preloaded items that use up the storage. There are so many fun things to do with the phone that I wish I had the option to use an external memory card like I did with my Galaxy S7. I’m worried that the phone storage will fill before I’m done using the device. I purchased a 1 TB Samsung SSD T7 as an external storage for back-up space if needed.
I’m very happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally feels like a full device!
on December 14, 2022
Posted by: nsaldana001
from Orange County, CA
Expertise:Expert
[This review was collected as part of a promotion.] I had last year's Z Fold3 and it was my first folding phone (came from Note20 Ultra). I did carry around my Note20 Ultra with me at all times though for the cameras as they are significantly better. I wasn't even planning on upgrading to the Fold4, but I happened to see one in a store while pre-orders were still going on and I picked it up and the cover screen being like 0.3 inches wider or however much wider it is, made all the difference in the world! I still would prefer a more traditional phone-like screen on the front, but my typing has improved so much from the added width. I still do carry around a secondary phone for pictures, but this years upgrade on the cameras being basically the same as the S22 and S22+ made it much easier to just use my Fold for most quick shots and videos. Samsung Goodlock has made any problems with just the stock software fixed, like switching between the main display and the cover display apps can oftentimes not work with a lot of apps, but the Goodlock makes it seamless. My favorite feature is taking selfies but using the main cameras with the cover display as my viewfinder!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome invention
on December 14, 2022
Posted by: Battleooze1991
from Colorado Springs
Expertise:Expert
[This review was collected as part of a promotion.] It could use a little work around the front screen to be able to fit a good case on it
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on December 14, 2022
Posted by: Adam
from Virginia
Expertise:Intermediate
Coming from the N20U I wasn't sure if this phone would be much of an upgrade.. I was wrong! If you're trying to limit your screen time, I do not recommend getting this phone.. if you like multitasking and having a large screen, I highly recommend this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US