Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone!
on December 22, 2022
Posted by: Barbengro
from Lakewood NJ
Expertise:Expert
[This review was collected as part of a promotion.] Much needed improvement over fold3. Love it this year!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad
on December 22, 2022
Posted by: Joesephjames
from Lagrange, Ohio
Expertise:Intermediate
It's a Pretty decent all around phone cemma but I have to say there is no SIM card slot and no headphone Jack either which I wish I had known before purchasing.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Response from Samsung USBy Bethany, Social Commerce, December 26, 2022
Hi Joesephjames,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. Your feedback is valuable as we continue leading the charge on innovation. I've attached the link to a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. Please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. Your feedback is valuable as we continue leading the charge on innovation. I've attached the link to a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. Please feel free to reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and Elegance, Combined with big Ideas
on December 21, 2022
Posted by: Raliwelo
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my second one, but style and beauty break all parameters
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't go back to normal phone
on December 21, 2022
Posted by: Khokopuffs
from NY
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from an iPhone 13 and I feel like I can't go back to a normal sized phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Z Fold4
on December 21, 2022
Posted by: Lotuss
from Los Angeles,Ca
Expertise:Expert
Got it on August 2022. A bright white line from side to side.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 26, 2022
Hi Lotuss,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your feedback as we continue to strive and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your feedback as we continue to strive and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phablet
on December 21, 2022
Posted by: Mike
from Los angeles, ca
Expertise:Expert
[This review was collected as part of a promotion.] I pre ordered the phone and received it before the release date and it is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid build quality, much better software experien
on December 21, 2022
Posted by: usmc4ever
from Tucson, AZ
Expertise:Expert
[This review was collected as part of a promotion.] It's been 3 months since originally received my zfold device and it's been great. I was hesitant to make a switch to this device due to the folding mechanism; however, I've had no issues at all, the build quality has been very good, and samsung UI is way better compared to the old ui interface. Much faster updates, and very responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones for life.
on December 20, 2022
Posted by: Frank9401
from Tampa, Florida
Expertise:Expert
[This review was collected as part of a promotion.] My phone is the galaxy s22 Ultra and I have only one conclusion about the brand, they are the best with a reasonable price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US