Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
I love my fold
on December 26, 2022
Posted by: Lion237
from Apple Valley, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone for productivity. I haven't use my tablet or laptop for 2 months now
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 26, 2022
Posted by: Freemee2
from Chicago
[This review was collected as part of a promotion.] I find it hard to put down. I'm like a kid in candy store learning what all I can do with my phone
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on December 26, 2022
Posted by: Carlos A Kahr
from Miami Beach, FL
Expertise:Beginner
[This review was collected as part of a promotion.] I love to get my new phone, willing to get it ASP.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great camera
on December 26, 2022
Posted by: WEVG
from New York, NY
Expertise:Expert
I bought this phone a month ago and I was not satisfied with it since it is very fragile when opening the screen, the front screen is a bit deficient, I have always used Galaxy Note and I changed to this thinking that I was going to be at another level. really disappointed with this purchase. I respect those who believe that this phone is good. to use the pen is an issue is not easy in some parts of the screen the software is empty! What happened to the people of Samsung with this device comparing it with the galaxy note 22 the note feels more robust and even faster
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 29, 2022
WEVG, thank you for your feedback on the Samsung Galaxy Z Fold4. The Samsung Support Team is always available to help you troubleshoot any difficulty you are experiencing with your device such as the front screen. The hinge and inner screen have been stress tested to withstand 200,000 open and closes during the life of the device, so you can rest easy knowing your device can stand up to your daily use with no issue. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome but
on December 26, 2022
Posted by: Benin
from Chino Ca
Expertise:Expert
[This review was collected as part of a promotion.] Seems to be more responsive than my fold3. Wish I could use the stylus on front screen. It a bit smaller so of course none of my fold3 cases fit. But I'm satisfied overall.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all.
on December 26, 2022
Posted by: Frogman
from North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] This device is straight up a window to the whole world. You always have a little tablet and stylus with you. Software is awesome, Samsung awesome. Get it if you are a techie.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device!!!
on December 25, 2022
Posted by: BiggQsWorld
from Charlotte, NC
Expertise:Expert
[This review was collected as part of a promotion.] With this being my 3rd Galaxy Z Fold device, I am so excited at all the iterations and improvements to the device that Samsung has so thoughtfully implemented over the last couple years. The screen is super bright and vibrant. The processing power is next level. Super smooth and polished software. Samsung knocked it out the park with this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features, Amazing Screening, Best phone had.
on December 25, 2022
Posted by: Kitty21
from Utah
[This review was collected as part of a promotion.] I baught this phone months ago and im so happy i did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US