Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
3
Better but not there yet
on December 28, 2022
Posted by: JoeBlack
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] I use both an iPhone 14 pro max and the fold 4. The fold 4 is an improvement over the fold 2 but the display is dull and still dim, especially when compared to my iPhone. The display is too dim to see when outside on a normal sunny day. Until the display is improved to be comparable,I will continue using the iPhone as my phone and using this Fold 4 as a novelty tablet.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 3, 2023
Hi Joe Black,
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your opinion as we strive to innovate and improve on our product design and functionality. I've attached a link that should help the brightness of your display. Also below is Samsung Support, please reach out to them for any further assistance. Thank you for being a valued customer. -Bethany
Stop the screen brightness from dimming on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Fold4. We value your opinion as we strive to innovate and improve on our product design and functionality. I've attached a link that should help the brightness of your display. Also below is Samsung Support, please reach out to them for any further assistance. Thank you for being a valued customer. -Bethany
Stop the screen brightness from dimming on your Galaxy phone (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
A++ Best phone
on December 28, 2022
Posted by: Wingbx
from Los Angeles, California
Expertise:Expert
[This review was collected as part of a promotion.] My first fold phone. Had it for a few months now and love it. The large screen is the best part
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on December 27, 2022
Posted by: TheVet
from Saint George, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] Samsung continues to innovate while others choose to sit on their laurels. I used to be a die-hard iPhone user, but i always kept my eyes open to Galaxy phones (starting with S7). The Fold4 is as powerful as many full fledged computers and is the most beautiful phone of Samsung's offerings. It has the looks, the brain, and the braun. The unfolded screen has become my go-to for reading books and watching videos. The amoled screen is wonderful! You will not be disappointed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest product!
on December 27, 2022
Posted by: Dan1
from Southgate MI
Expertise:Expert
[This review was collected as part of a promotion.] Best phone i have ever had. For people who like movies, gaming, or really anything this is the best phone you can buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 27, 2022
Posted by: Dj Jclannom
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought to replace my note 10+ and have loved having the option for a bigger screen. The camera is really good and has a lot of detail. Had for three months and is still working great. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had in years!
on December 27, 2022
Posted by: DocD79
from Orlando, FL
Expertise:Expert
[This review was collected as part of a promotion.] I have been a faithful user of the S series since the galaxy S7. This year I wanted to try the Fold4 and so far I can't complain. The versatility of a phone and tablet is just great. I can't go back to another form factor. I have officially switched to the Z series. I recommend it to anyone that can buy it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the 3 in every way
on December 27, 2022
Posted by: Mike
from San Diego
Expertise:Intermediate
Great device, best foldable yet. Better cameras, big screen, excellent performance, and great multitasking platform. I absolutely love it
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love design and performance
on December 27, 2022
Posted by: Samanp
from Aliso Viejo, California
Expertise:Expert
[This review was collected as part of a promotion.] This is the best samsung that I have in last 10 years. Futuristic design with a high performance and super cameras! Love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US