Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
2
on January 3, 2023
Posted by: D rich
Way overpriced doesn't take long of opening and closing before screen starts cracking down middle creating a airpocket
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 5, 2023
Hello,
Thank you for your feedback on the Samsung Galaxy Z Fold4. We appreciate your opinion as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy Z Fold4. We appreciate your opinion as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on January 3, 2023
Posted by: Daquino87
from Fort Lauderdale
Expertise:Intermediate
[This review was collected as part of a promotion.] Brought this a few days ago and i couldn't be any happier. Life long samsung user
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, picture quality is amazing
on January 2, 2023
Posted by: Blamma
from Newport, Vt
Expertise:Intermediate
It was bought as a gift and I love it. Screen size is awesome.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on December 31, 2022
Posted by: Camadon
from Massachusetta
Expertise:Expert
[This review was collected as part of a promotion.] Easy to get use to coming from apple. Front screen cracked on first day unfortunatly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A phone for the electronic lover
on December 31, 2022
Posted by: Jeremiah D
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Replaced my galaxy note 20 ultra with this phone. So far I love the features and abilities of this phone. It is fun and easy to use. Amazing screen quality, fun to open and close. Cameras are very good too. I usually upgrade every 2 years so I am hoping for a fold 6 in my future!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on December 31, 2022
Posted by: Boze35
from Vermont
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the z food 3 to the 4 and I'm loving it! The switch between the phones is seamless and I couldn't be more happy I made the decision to do it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much better than Z Fold 3
on December 30, 2022
Posted by: Wankidy
from Hagerstown, MD
Expertise:Expert
[This review was collected as part of a promotion.] I had the Z Fold 3 and upgraded to the Z Fold 4. It's been a pleasure using this phone. I only wish that it came with an S Pen built in.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around multitasker
on December 30, 2022
Posted by: Eugene
from Sacramento California
Expertise:Expert
[This review was collected as part of a promotion.] Ive always been a die hard Samsung Note fan stretching back to the Note 4, as the multitasking ability of each and every iteration has been really the greatest selling point to me. Large screen, stylus, productivity features has always been the greatest upsides of the Note series, a very high bar indeed. Initially was skeptical of what the Fold has to offer, but dived into it with the Fold 4 and all i can say is ive been blown away. It surely jumped the productivity scale by leaps and bounds. From multitasking screens and its hefty CPU capabilities to its large fold out screen, its an awesome phone, that is definitely on a class of its own. No looking back for me now .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US