Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Awesome phone
on October 6, 2022
Posted by: Sniper19672
from Frankford WV
Expertise:Expert
[This review was collected as part of a promotion.] Best phone Samsung had made to date. The only disadvantage of this type of phone is availability of a protective case. There are only a couple of cases that truly will protect it from a drop, and zero that will waterproof it. The concept and design of this phone is amazing. Some of you genius engineers out there come up with a solid way to protect it. Samsung....make the next update to include being able to use the spen on the front screen for all of us people with big fat thumbs.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 6, 2022
Posted by: Jamjam
from Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I bough it weeks ago. Excelent phone with great screen and camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new upgrades, fast, battery life, camera, sc
on October 6, 2022
Posted by: Z Fold Love
from Virginia
Expertise:Expert
[This review was collected as part of a promotion.] This is my 3rd Z Fold purchase. Greatly satisfied with improvements
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My new favorite phone
on October 6, 2022
Posted by: wyattpg
from Keene, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I'll admit I was skeptical when the first wave of folding devices had hit the market. I've owned a Z Flip 3 previously and didn't really understand the hype. But this is different. Owning and using this device is truly a unique experience. The utility and versatility of the two screens and Android 12L make multitasking very intuitive, and S Pen support on the main display is like the cherry on top. Battery life and performance are also excellent, as is the build of this phone. The device is legitimately gorgeous and built to last.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next Gen Phone Leader!
on October 6, 2022
Posted by: cjnale
from Seattle, WA
Expertise:Expert
[This review was collected as part of a promotion.] Been using the Z Fold4 for over a month now and I am still thrilled and amazed how useful the front screen is for simple notifications or responses to emails/text and then the ultimate, able to multi-task and/or consume content on the amazing folding screen! The future is now!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 6, 2022
Posted by: ShivPan
from Detroit, MI
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone couple of months back and I couldn't happy more. Upgrade from fold2 to Fold4 and worth the upgrade in all aspects.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb hardware
on October 6, 2022
Posted by: Migueblanco
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] So happy with it is like have a phone and a tablet at the same time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Folds
on October 6, 2022
Posted by: Jaye
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] It folds and takes great pictures
Trade in values are so high that unless you will never buy a smartphone again you would be loosing money by not trading up to this phone.(not legal or financial advise, consult your financial planner and or significant other before making any large purchase)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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