Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6 out of 5
4.6
(824 Reviews)
Open Ratings Snapshot
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product. 
(
594 out of 628
)
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Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Overall great experience. Few annoying issues
on October 5, 2022
Posted by: SairS
from New jersey
Expertise:Expert
[This review was collected as part of a promotion.] This is my first fold and overall the phone is great. Especially with fold open, its very convenient to use apps like teams and outlook which gives near desktop experience. Splendind photos even in dark. Huge screen gives immersive video watching experience. Issues I had was apps not able to seamlessly adjust the aspect ratio folded vs unfolded. Battery has been decent ,not great. Overall the phone is a keeper .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had
on October 6, 2022
Posted by: Moparman
from Lawrenceville pa
Expertise:Expert
[This review was collected as part of a promotion.] I've had many samsung phones and this one is by far the best yet! With all the hidden features you can fully customize it to your own personal taste. It's not as brittle as I would have guessed it's actually pretty rugged. This phone is one of the best I've ever had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I got a laptop in my back pocket
on October 6, 2022
Posted by: Robert
from Palm Beach
Expertise:Expert
[This review was collected as part of a promotion.] The wait is finally over. Good things come to those who wait. I absolutely have satisfaction with this device. I was on the pre-order list and failed to pull the trigger due to justifying the price. After I got a promotion at work and saw the necessity for a larger screen it became a no-brainer. With multitasking being at the center of my world and at work I need this phone. It is ideal for the multitasker and for those that need a larger screen to show other people videos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
waiting until the 4th gen. so glad I did!
on October 6, 2022
Posted by: bermaeri
from boynton beach florida
Expertise:Expert
[This review was collected as part of a promotion.] Everything is amazing with this phone. Battery life isn't great, but I knew that going in. I use this a lot for gaming. Super fast. I use the stylus for work to take notes every day! 9.5/10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I ever had
on October 6, 2022
Posted by: Charles
from San Antonio, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my phone 3 weeks ago and it has become the best phone I ever own. It connects with my laptop, my current s22 Ultra and seamlessly access my office files. I've been able to work from anywhere and all saved document automatically updates in my folders. I am super happy with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
If you love technology get the Z Fold 4
on October 6, 2022
Posted by: Abash192
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone.
So much fun!
Samsung failed humanity agIn by making an unlimited fun experience with a limited battery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More durable than expected
on October 6, 2022
Posted by: Brandon
from Cleveland Ohio
Expertise:Expert
[This review was collected as part of a promotion.] The design is far sleeker in hand than I imagined, and after a month of use, the phone is surprisingly durable. The inner screen is great for viewing the desktop versions of websites and playing more graphics intensive games. Some apps really take advantage of the extra space. The outer screen is narrow but high resolution and big enough for regular use. If the s pen was houses inside the device, the phone would be perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cutting edge
on October 6, 2022
Posted by: Vince
from Lakeland fl
Expertise:Expert
[This review was collected as part of a promotion.] I have come to love the z fold 4 more and more as i use it. I love having the bigger screen when i need it or keave it folded for routine task. My only real gripe is lack of software support. How am i still on july secuity pack samsung? And the super high price. If like to see s pen integration in the future and lower prices. But overall im happy with the z fold 4
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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