Customer reviews from Samsung US
Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
637
4 Stars
110
3 Stars
25
2 Stars
14
1 Star
38
95%of customers recommend this product.
(
594 out of
628)
Customer Reviews for Samsung - Galaxy Z Fold4 256GB (Unlocked) - Phantom Black
Customer Rating
5
Samsung 2022 Innovation !
on August 11, 2022
Posted by: Samsung Only
from Chicago Illinois USA
Expertise:Expert
I was going to upgrade to the S22 at the beginning of 2022 but i waited for the Fold 4 for many months! After all the anticipation videos and the unveiling I knew it was the phone for me. Naturally I multi task, as I'm a video creator so it makes my life easier to see a bigger picture. I'm waiting for the Samsung Scroll also! That will be my next phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
cool phone but no cute colors! lame!
on September 7, 2022
Posted by: nicole
from boston
Expertise:Beginner
i wish these came in the same cute colors as the flip! i hate when companies do this!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone! Nothing can compare!
on October 3, 2022
Posted by: Tastic
from Sebring, Florida
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone with all its capabilities it's in a league of its own. My family and friends can't even compare theirs!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on December 17, 2022
Posted by: Shelly
This phone is heavy it's hard to handle I've dropped it so many time the protective cover broke in alot of pieces( plastic) the 1st day still don't a replacement yet. I dislike this dang phone. Maybe next year I can get the pocket phone .
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Shelly,
We appreciate your review of the Samsung Galaxy Z Fold4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Fold4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 3
on October 3, 2022
Posted by: Franfine
from Staten island
Expertise:Intermediate
I had a z fold 3 that was my favorite phone. I loved how I can edit documents I was able to do a resume on their .I just loved that phone so much I was able to get past that it didn't have a headphone jack. My bf dropped it by accident and the repair cost to fix 1 Crack screen was over 500 so I ended up settling for s22ultra . I cried because I really loved this phone. S22 ultra doesn't come close to what the fold did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Easy to break
on January 5, 2023
Posted by: Charch
Expertise:Expert
Easy to damage. It will stop folding after a while
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi Charch,
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Fold4. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 28, 2023
Posted by: wantez
I bought this phone a long time ago and I just love the features.
Written by a customer while visiting Samsung US
Customer Rating
5
Very different from the other phone
on June 26, 2023
Posted by: Yolanda
I always want something different and easy to keep up with. It's small in your hand but it will expand for your knowledge to make sense of your time.
Written by a customer while visiting Samsung US