Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.8
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
126
4 Stars
21
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
5
Solid
on May 26, 2025
Posted by: Pizzaman85
[This review was collected as part of a promotion.] Well built. Love the heavy duty grates. Good burner control and power
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 27, 2025
Thank you for your great feedback! We're glad to hear you're enjoying the solid build, heavy-duty grates, and precise burner control. It's always rewarding to know our appliances are delivering the performance and quality you expect.
We appreciate you choosing our product and hope it continues to serve you well!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
We appreciate you choosing our product and hope it continues to serve you well!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just one concern
on April 1, 2025
Posted by: Kitty H
Just started using in two weeks now.
Just wondering one of the burners cannot be set Lo to 2. If I do so, the fire goes out. It is like that since I first started using it.
Is this broken?
Other four working fine, just one of them.
Just wondering one of the burners cannot be set Lo to 2. If I do so, the fire goes out. It is like that since I first started using it.
Is this broken?
Other four working fine, just one of them.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 2, 2025
Hi, Kitty. Thank you for sharing the feedback! It sounds like you're dealing with an issue on just one burner where the flame goes out when set to a low setting, and the other burners are working fine. It could be something as simple as a clogged burner port or an issue with the gas flow to that specific burner. You could try cleaning the burner or checking the alignment of the burner parts to see if that helps. If a technician is needed, don't hesitate to contact us via Live Chat at Frigidaire.com or via phone at (800) 374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2025
Posted by: Pantera05
[This review was collected as part of a promotion.] Spectacular!! Love the new cooktop! Exceptional quality and look! Worked perfectly and will give us a lifetime of great eating experiences!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 26, 2025
Thank you for your wonderful review, Pantera05! We're thrilled that you love your new cooktop and its quality. Wishing you many years of delicious meals and great cooking experiences! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
36 cook top
on March 23, 2025
Posted by: Rober365
[This review was collected as part of a promotion.] I am very surprised about the way this cook top works and look nice quality..
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 25, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on March 17, 2025
Posted by: SaMMora
[This review was collected as part of a promotion.] Beautiful appliance. It looks grand and expensive. Love our new range.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 17, 2025
Thank you for the fantastic rating! We're so glad to hear you had a great experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love love love
on March 14, 2025
Posted by: Rich0425
[This review was collected as part of a promotion.] We are so enjoying our new gas cooktop. Fits right in to a new kitchen appliance update
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 14, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on March 11, 2025
Posted by: Roadkill13
[This review was collected as part of a promotion.] Very Robust looking and very professional looking. I love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on March 6, 2025
Posted by: Long44
[This review was collected as part of a promotion.] Every thing we hoped for
Written by a customer while visiting frigidaire.com