Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.8
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
131
4 Stars
21
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
36 Inch 5 Burner Cooktop
on November 14, 2025
Posted by: HemetSam
[This review was collected as part of a promotion.] I finally replace the original gas cooktop in my 1980s home. I should have done it sooner. I love the new unit. It was easy to install and works great!
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 17, 2025
Thank you for your feedback. We’re thrilled to hear that your new gas cooktop was easy to install and is working great. If you have any questions or need assistance, please contact our Customer Care Team via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday 8:30 AM–8 PM ET and Saturday 9 AM–6 PM ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
All Good
on November 9, 2025
Posted by: surfdon
[This review was collected as part of a promotion.] Price was right, works great and looks good. Have been using it just a few weeks but all in all much better than the one it replaced. Sorry we waited so long in getting it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, November 10, 2025
Sounds like it was the perfect upgrade! 😊 We’re so happy you’re enjoying your new appliance—thanks for taking the time to share your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 17, 2025
Posted by: Kaylaaaaas
[This review was collected as part of a promotion.] We love our new gas stove top. Our old one got hit by lightning last year. We haven’t stopped cooking on it yet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop
on September 29, 2025
Posted by: Melissa Wo
[This review was collected as part of a promotion.] Looks great, and modern. I like the light up nobs.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 30, 2025
Thank you for your feedback, Melissa Wo! We’re glad to hear you love the modern look and the light-up knobs. They’re designed to add both style and ease of use to your kitchen. If you have any questions, suggestions, or need assistance, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again, and enjoy your appliance! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice overall, but hard to clean
on September 26, 2025
Posted by: Handyman68
[This review was collected as part of a promotion.] Good appliance, but the stainless steel is harder than usual to clean and the grids over the flame are a bit too wide, making it challenging to place any small pots.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Shows like a professional gourmet kitchen cooktop
on September 18, 2025
Posted by: mrsIKE
[This review was collected as part of a promotion.] This cooktop has the appearance of a professional gourmet kitchen cooktop.The grates are heavy, and expensive looking. The igniters are clearly marked, and allow to make the right flame setting. Five burners with various boiling temps/simmer station.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 19, 2025
We’re glad to hear that your cooktop is meeting your expectations with its professional appearance, sturdy grates, clearly marked igniters, and versatile burners. It sounds like it’s adding both style and functionality to your kitchen! If you have any questions or need assistance in the future, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knobs move easily
on August 20, 2025
Posted by: KellyS07
So I bought this product a little over a year ago. First day gas knob turns on very easy, so noticed that right away. So I bought multiple baby locks so this wouldn't happen again. Even with the baby locks the knobs still gets nocked and then leak gas. Has happen multiple times. It's a very bad design on their part.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2025
Hi there. Thank you for sharing your experience. We’re very concerned to hear about the issues you’ve had with the gas knobs on your range. Safety is extremely important to us, and we take feedback like this very seriously. We’d like to gather more details about your unit so our team can look into this further. Please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 19, 2025
Posted by: thyme
[This review was collected as part of a promotion.] Very good stove no complaints
Written by a customer while visiting frigidaire.com