Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.8
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
131
4 Stars
21
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
New Gas cooktop
on August 29, 2026
Posted by: Big Bobs New Gas Cook Top
[This review was collected as part of a promotion.] I purchased a new Frigidaire gas cooktop to replace my electric whirlpool cooktop that I could not get used to cooking on. I did my own installation. It went flawlessly. The new cooktop came with everything I needed for installation and the installation was flawless. I am enjoying my new Gas cooktop.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 1, 2026
Hi valued customer, thank you for taking the time to share your feedback! We’re delighted to hear that you’re enjoying your new Frigidaire gas cooktop and that the installation went flawlessly. It’s wonderful to know that the cooktop came with everything you needed and that you’re happy with the switch from an electric cooktop.
We truly appreciate you choosing Frigidaire and sharing your positive experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We truly appreciate you choosing Frigidaire and sharing your positive experience with us! If you ever have any questions or need assistance with your appliance, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy
on August 24, 2026
Posted by: Jmil6
[This review was collected as part of a promotion.] Bought my first house and needed to replace an old early 2000s stove top. The grates are raised a lot higher than what I had previously, but it gets a hotter quicker. This model is super easy to clean as the bottom is almost flush with the counter top. Very happy with this purchase.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 26, 2026
Hi Jmil6, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're happy with your Frigidaire Gas Cooktop. It's great to know that you appreciate its fast heating, easy-to-clean design, and low-profile surface that sits nearly flush with your countertop.
We also appreciate your comments regarding the raised grates and your experience transitioning from your previous cooktop.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We also appreciate your comments regarding the raised grates and your experience transitioning from your previous cooktop.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your new cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Cooktop!
on August 20, 2026
Posted by: Goose66
[This review was collected as part of a promotion.] I really love my new stove top, I want to cook all over again. It is so beautiful and looks as if it has been in the home forever.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 21, 2026
Hi Goose66, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your new Frigidaire Gas Cooktop.
It's wonderful to know that you appreciate its beautiful design and that it has inspired you to get back to cooking. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new cooktop for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's wonderful to know that you appreciate its beautiful design and that it has inspired you to get back to cooking. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new cooktop for years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Microwave
on August 19, 2026
Posted by: Ryanb22
[This review was collected as part of a promotion.] Amazing microwave.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 19, 2026
Dear Valued Customer,
Thank you for the great review! We’re thrilled to hear you’re loving your Frigidaire microwave and gas cooktop. We appreciate you choosing Frigidaire and hope you continue enjoying your appliances for years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for the great review! We’re thrilled to hear you’re loving your Frigidaire microwave and gas cooktop. We appreciate you choosing Frigidaire and hope you continue enjoying your appliances for years to come!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
high quality cooktop
on August 17, 2026
Posted by: Tom5472
[This review was collected as part of a promotion.] Makes me feel like a chef!
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 18, 2026
Hello Tom5472!
Thank you for sharing your wonderful feedback about your Frigidaire 36" Gas Cooktop, model FCCG3627AB! We’re thrilled to hear that your new cooktop makes you feel like a chef. It’s wonderful to know that you’re enjoying your cooking experience and the performance of your cooktop.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We truly appreciate your support and hope your new cooktop continues to inspire many delicious meals and memorable moments in your kitchen. ~Sam
Thank you for sharing your wonderful feedback about your Frigidaire 36" Gas Cooktop, model FCCG3627AB! We’re thrilled to hear that your new cooktop makes you feel like a chef. It’s wonderful to know that you’re enjoying your cooking experience and the performance of your cooktop.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire! We truly appreciate your support and hope your new cooktop continues to inspire many delicious meals and memorable moments in your kitchen. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fire up the Gas!
on July 30, 2026
Posted by: Victor1789
[This review was collected as part of a promotion.] After 4 years of cooking on electric stovetop, it was great to be back on gas. The unit ignites immediately. The heat was instant and even. The unit is functional, with multiple sizes of burners to facilitate the different sizes of pots/pans. It is also aesthetically pleasing. The stainless steel finish is a little too delicate. I tried to clean a spot with a sponge/scrub pad combo. Although the scrub pad is not particularly abrasive, it left slightly visible abrasions on the surface of the cooktop, which I will now have to find a solution for. As with all appliances, durability is one of the most important qualities. Only time will tell.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi Victor1789, thank you for taking the time to share your thoughtful feedback! We're delighted to hear that you're enjoying being back to cooking with gas and that your Frigidaire Gas Cooktop is providing immediate ignition, even heating, and the flexibility of multiple burner sizes. We're also glad to know you appreciate its overall design.
We appreciate your comments regarding the stainless steel finish. To help preserve its appearance, we recommend using a soft cloth or sponge with a mild cleaner specifically designed for stainless steel and avoiding abrasive scrub pads or harsh cleaners, as they can leave fine scratches on the surface. Your feedback regarding durability and finish is valuable and will be shared with the appropriate team.
Thank you for choosing Frigidaire. We hope you continue to enjoy your cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate your comments regarding the stainless steel finish. To help preserve its appearance, we recommend using a soft cloth or sponge with a mild cleaner specifically designed for stainless steel and avoiding abrasive scrub pads or harsh cleaners, as they can leave fine scratches on the surface. Your feedback regarding durability and finish is valuable and will be shared with the appropriate team.
Thank you for choosing Frigidaire. We hope you continue to enjoy your cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas range
on July 13, 2026
Posted by: Melodylane
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new gas range is working great.
It’s fantastic to know that your new range is meeting your expectations. We strive to design appliances that deliver dependable performance and make everyday cooking enjoyable, and we’re thrilled that you are happy with your purchase.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new gas range. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that your new range is meeting your expectations. We strive to design appliances that deliver dependable performance and make everyday cooking enjoyable, and we’re thrilled that you are happy with your purchase.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new gas range. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 4, 2026
Posted by: CarolineZ73
[This review was collected as part of a promotion.] Great product
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 8, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new cooktop.
It’s wonderful to know that you consider it a great product. We strive to design appliances that deliver reliable performance and an exceptional cooking experience, and we’re thrilled that your new cooktop is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you consider it a great product. We strive to design appliances that deliver reliable performance and an exceptional cooking experience, and we’re thrilled that your new cooktop is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new cooktop. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com