Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.8
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
131
4 Stars
21
3 Stars
2
2 Stars
1
1 Star
1
Customer Reviews for Frigidaire - 36 in. Wide 5 Buners Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
Great Design
on June 29, 2026
Posted by: flyingcod
[This review was collected as part of a promotion.] The knobs are great, flame is great: heats up quickly and accurately.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 2, 2026
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear you’re enjoying the performance of your appliance and that the burners are heating quickly and accurately. It’s great to know the design and functionality are meeting your expectations. We appreciate you taking the time to share your experience! If you have any questions or need assistance in the future, please don't hesitate to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear you’re enjoying the performance of your appliance and that the burners are heating quickly and accurately. It’s great to know the design and functionality are meeting your expectations. We appreciate you taking the time to share your experience! If you have any questions or need assistance in the future, please don't hesitate to contact us via live chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on June 17, 2026
Posted by: gingersnaps
[This review was collected as part of a promotion.] such a beautiful cook top. Love the raised burners
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 23, 2026
Hi there, Gingersnaps! Thank you for sharing your feedback! We’re delighted to hear that you love the look of your Frigidaire cooktop and are enjoying the raised burners. We appreciate you choosing Frigidaire and are glad it’s adding both style and convenience to your kitchen.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Heavy duty
on May 16, 2026
Posted by: Tmota
[This review was collected as part of a promotion.] Love the high end look and ease of clean up.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 18, 2026
Hi there, thank you for sharing your feedback. We’re thrilled to hear you love the high-end look of your appliance and that it’s easy to clean. We appreciate you taking the time to share your experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Cooking Experience
on May 5, 2026
Posted by: GMAC1
[This review was collected as part of a promotion.] I've only used my cooktop for a couple days now but I am very pleased with the heat distribution and height of the grates. I truly love that pots and pans lay flat on the grates which means I'm getting even cooking throughout. My only disappointment is that the grates seem to be picking up fibers from the dishcloth I use to wipe them down which makes it look like they're covered in dust. I've never experienced that before. Will need to explore what else I should use to wipe down the grates.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 7, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear you’re very pleased with the heat distribution and the grate design, and that your cookware is sitting evenly for consistent cooking performance.
We also appreciate you bringing up your concern about the grates appearing to pick up fibers when wiped down. That’s helpful feedback, and we recommend reviewing the use and care guide for approved cleaning materials and methods to help maintain their appearance.
If you need additional support or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear you’re very pleased with the heat distribution and the grate design, and that your cookware is sitting evenly for consistent cooking performance.
We also appreciate you bringing up your concern about the grates appearing to pick up fibers when wiped down. That’s helpful feedback, and we recommend reviewing the use and care guide for approved cleaning materials and methods to help maintain their appearance.
If you need additional support or have questions, you can reach our team through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Nice Cooktop
on March 19, 2026
Posted by: Soobro
[This review was collected as part of a promotion.] I love my new Frigidaire Gas Cooktop. Beautiful design, well made and operates perfectly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi Soobro!
Thank you for sharing your feedback—we’re thrilled to hear that you love your new Frigidaire Gas Cooktop!
It’s wonderful that the design, build quality, and performance are all meeting your expectations. We take pride in creating appliances that combine style and reliability, and it’s great to know your cooktop is operating perfectly for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your feedback—we’re thrilled to hear that you love your new Frigidaire Gas Cooktop!
It’s wonderful that the design, build quality, and performance are all meeting your expectations. We take pride in creating appliances that combine style and reliability, and it’s great to know your cooktop is operating perfectly for you.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazingly Wonderful
on January 6, 2026
Posted by: Ibsimpson
[This review was collected as part of a promotion.] We got our new range and installed it. It looks so good. It works amazing too. We are so happy with this purchase
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loving my new cooktop!
on December 13, 2025
Posted by: Alexis H
[This review was collected as part of a promotion.] I bought this cooktop to replace the 30+ yr old one that was original to the house. It lights quickly, has plenty of room for large pots/pans & cleans easily. I should have replaced the old one years ago. Very happy with my purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great All The Way Around
on December 9, 2025
Posted by: Doug WA
[This review was collected as part of a promotion.] Quality construction, grills are finished nicely, heat is very consistent and efficient (gap from flame to pan and flame size make for even heat without hot spots). Very happy with this unit.
Response from frigidaire.comBy Christian, Online Outreach Specialist, December 10, 2025
Thank you for the detailed feedback! We’re thrilled to hear that you’re happy with the construction, grill finish, and consistent, even heat. We appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com