Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Average customer rating
4.6
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
125
4 Stars
30
3 Stars
4
2 Stars
2
1 Star
6
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Customer Rating
1
on January 1, 2024
Posted by: Falu
[This review was collected as part of a promotion.] Super heavy and it doesn’t light well
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 2, 2024
Hi, Falu. Thank you for sharing your important quality concerns. We value all feedback, as it can help with future products. We also understand that there were some features that did not meet your expectations. If you have more questions, don't hesitate to contact us via live chat or by phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great feature
on August 26, 2015
Posted by: Sue15
from San Diego, CA, United States
Haven't use it that much (just instulled it) but it looks great. Love the nobe on the front, The grids are very heavy. But i love it anyways...
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amount of cooking surface is great!
on November 12, 2015
Posted by: Bobbysgirl
from Prairieville, LA, United States
Love easy to clean and the amount of cooking surface is great, my pots don't touch each other!! The middle burner works great with my large magnelite roaster.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
SO easy to clean!
on May 17, 2016
Posted by: mgandaz
from Morganton, NC, United States
We had a gas cooktop in our old home that was just miserable to clean. When we purchased this house and decided to put in a new gas cooktop, I liked the features of this one. Now that it's been installed and I've been using it for a few months, I am so glad we chose it. An excellent product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gteat cooktop
on October 21, 2016
Posted by: Waxqueen
from NY, United States
[This review was collected as part of a promotion.] Very pleased works great love the design easy install
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great, but flawed finishes
on December 28, 2016
Posted by: gdw1
from Vacaville, CA, United States
[This review was collected as part of a promotion.] We installed this cook top last spring, but within a month it started losing the rubber feet from the bottom of the grates. Frigidaire reluctantly sent me a replacement kit for those feet, and I have certainly used it. Now a small circle of the enamel finished popped off near the igniter of the central burner. I will see how Frigidaire responds to my complaint about that. Otherwise the cook top functions well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2017
Thank you for sharing your cooktop experience with us, gdw1. I can only imagine how frustrating this matter has been for you. Our records indicate you have been in touch with an agent who is working diligently to address this matter. I am sending in a Voice of the Consumer feedback form in your name, concerning your observations about your cooktop’s finish. The feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please reconnect with our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
beautiful cooktop
on January 20, 2017
Posted by: etchingham
from roseville ca 95747
[This review was collected as part of a promotion.] Love this cooktop, Great heat source and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Powerful burners
on January 24, 2017
Posted by: Mangiabene
from California
[This review was collected as part of a promotion.] I am still adjusting to the heating capacity of this cooktop, but I certainly enjoy having so much range. I still have to pay attention that I haven't set the flame too high. I really enjoy the continuous grate, which allows for taking a pan off the burner when needed. The grates are just two pieces, so they are a bit heavy, and unfortunately the rubber pads they rest on are tiny, and if you don't pay attention you'll have the grates resting directly on the cooktop surface and scratching it. After I had a large pot simmering for hours I noticed the rubber pad that was subjected to the most heat split and looked as though it may have melted a bit. They should definitely develop a more substantial pad.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com