Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Average customer rating
4.6
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
125
4 Stars
30
3 Stars
4
2 Stars
2
1 Star
6
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Customer Rating
1
on October 26, 2022
Posted by: Poor work
The grates are flaking off bad and all you can say is it’s cosmetic not covered under warranty!!!! Brand new home been in it one week!! Will never buy your products if this is what your gonna tell me
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 27, 2022
Hello! We're sorry to hear about the issues with the grates and understand your concerns. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If you have any additional concerns, please feel free to Live Chat with us on Frigidaire.com or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
works great - details, not so good
on November 9, 2016
Posted by: Dantedo12
from Buffalo, NY, United States
[This review was collected as part of a promotion.] This is a beautiful stovetop and works great. However.. details - the little stoppers keeping it from scratching fell off every time i lift it to clean, already causing scratches on the stovetop. 3 are now missing. Be aware that the grates are extremely heavy to lift off to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to access high BTU cooktop
on January 17, 2016
Posted by: Robert Lee
from San Jose, CA, United States
I like control, the 1800 and 1200 BTU are in front. The only negative side is front powerful cooktop takes most of the space, the rear burners are so weak, not enough space to be any useful.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and also looks great!
on July 13, 2016
Posted by: Sue49
from Chicago, IL, United States
Bought this one month ago and I'm so happy with it.It's also so easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
good product but can be improved.
on November 14, 2016
Posted by: charlieBG
from Buffalo Grove, IL, United States
[This review was collected as part of a promotion.] I have had this cook top for about a month. My wife has been very happy to use it, which I knew mostly due to the reason of faster response compared to our previous electric cook top. Installation was easy. I liked the tilted knob panel. The knob control appeared smooth and efficient. My biggest complain is the distance between the flame and the grid being too much, which I believe wastes quite a bit energy. I would not have any hold-back to recommend this product if without this drawback. Hope Frigidaire will have a lower grid. Also if total 4 grids instead of 2 bigger pieces are equipped, cleaning would be easier. It is pretty warm at the bottom of this cook top during cooking.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 8, 2016
charlieBG, thank you for sharing your valuable feedback on your cooktop. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other inquiries. Have a great day! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Statement gas cooktop
on November 15, 2022
Posted by: Jwent21
[This review was collected as part of a promotion.] Pros:
- heavy duty cast iron grates are very nice and don't seem to be rubbing off or have a "finish". Just all cast iron
- burner distance to bottom of the pans seems good. Not too far, not too close.
- knobs are solid and feel quality (backlight is a neat feature)
- coated black top is fairly easy to clean and doesn't show as much dirt as a stainless variation would (which is one reason for picking this version
- LP conversion was easy and installing was easy as well.
- rubber pads under grates prevent scraping the surfaces.
- heavy duty cast iron grates are very nice and don't seem to be rubbing off or have a "finish". Just all cast iron
- burner distance to bottom of the pans seems good. Not too far, not too close.
- knobs are solid and feel quality (backlight is a neat feature)
- coated black top is fairly easy to clean and doesn't show as much dirt as a stainless variation would (which is one reason for picking this version
- LP conversion was easy and installing was easy as well.
- rubber pads under grates prevent scraping the surfaces.
Cons:
- burner black caps seem to float around too much and if not centered exactly burner pattern is affected
- small rubber caps over flame adjustment screws was cheap and the tab to take one of them out ripped off and now I have a piece of rubber permanently stuck down there.
-flame adjustment is super sensitive on the low end but the high end is almost too high with more gas coming out than seems right (you can't turn it down low enough to get the high end to be lower. Found a balance and it has been working though)
- burner black caps seem to float around too much and if not centered exactly burner pattern is affected
- small rubber caps over flame adjustment screws was cheap and the tab to take one of them out ripped off and now I have a piece of rubber permanently stuck down there.
-flame adjustment is super sensitive on the low end but the high end is almost too high with more gas coming out than seems right (you can't turn it down low enough to get the high end to be lower. Found a balance and it has been working though)
Hope this helps as these were major points I looked for in reviews research for a gas stove top myself.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely Beautiful upgrade
on September 9, 2024
Posted by: Wiicked1
[This review was collected as part of a promotion.] I decided to up grade my cooktop after 15 years. I could not have chosen a better model. Believe me, I looked at a lot of them. You will not regret it. Just buy it if you're thinking about it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
36" Gas Cooktop
on October 3, 2024
Posted by: wow excellent
[This review was collected as part of a promotion.] works great. alot of options to cook and easy to clean
Written by a customer while visiting frigidaire.com