Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Average customer rating
4.6
(167 Reviews)
Rating breakdown 167 reviews
5 Stars
125
4 Stars
30
3 Stars
4
2 Stars
2
1 Star
6
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36" Gas Cooktop - Stainless Steel
Customer Rating
5
My beautiful Frigidaire Cooktop Range!
on December 29, 2022
Posted by: Deborah Kitchen
[This review was collected as part of a promotion.] I love my new Frigidaire gas cooktop range! It is beautiful and completes my kitchen. My previous cooktop range was also Frigidaire that I had for several years. I was happy to upgrade to this new model. Gorgeous!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 12, 2023
Posted by: abuzz
[This review was collected as part of a promotion.] Looks good. Like the knobs. Fire flames from center burner too big and hence have to use on low flame
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gas stove
on January 15, 2023
Posted by: CLN23
[This review was collected as part of a promotion.] Have used the stove for about a month. It works very well. I like the way to looks and how the knobs are protected from the heat. The black surface is easy to clean and looks good.
The only negative is you have to take the middle grate off to get the large left and right grate.
The only negative is you have to take the middle grate off to get the large left and right grate.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Happy
on March 18, 2023
Posted by: UsedtoCould
[This review was collected as part of a promotion.] Bought this before it gets outlawed and prices skyrocket. Quality is great and effective cooking surface is perfect. The only issue is when cleaning the surface the burner elements are so light they are easy to knock off. You then have to place them back on and line them up. Happens too often. If slightly heavier it wouldn’t be an issue.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaking valve in new cooktop
on May 17, 2023
Posted by: Brad4
[This review was collected as part of a promotion.] There was a manufacturer defect, a valve was loose under the large muddle burner and the cook top literally exploded raising the entire cooktop a few inches up in the air and flames shooting out from underneath. Poor quality control to not have caught this when it was manufactured. Just thankful we weren’t injured!
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 18, 2023
First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great grate design
on May 22, 2023
Posted by: Cynddii
[This review was collected as part of a promotion.] I really like the way the pots stay level on the grates, the design is great.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Design flaws
on August 24, 2023
Posted by: Mlgd
[This review was collected as part of a promotion.] I have had 2 gas ranges before… Jenn Air and GE. I have never had grates this extremely heavy, grates that are interlocking(have to remove the middle one before you can remove the side grates, and pot so high off the flame takes forever to boil water. Not very happy
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 25, 2023
Hi there, David! We're sad to hear that the refrigerator didn't match your expectations, and we appreciate you taking the time to share your feedback with us. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have other concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stovetop
on September 8, 2023
Posted by: Joan928
[This review was collected as part of a promotion.] Love this stovetop. Very well made and sturdy stovetop. Burners are easy to clean, controls light up when on, which is a nice safety creature. The grates are heavy duty, interconnected and provide a sturdy, even cooking surface. They are a bit heavy to lift out for cleaning and you must remove the middle grate before the right and left grated can be removed. Overall, I’m really happy with the look and performance.
Written by a customer while visiting frigidaire.com