Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Stainless Steel
Customer Rating
4
So far so good!
on June 10, 2018
Posted by: MaryDee
from Chicago
[This review was collected as part of a promotion.] Just had it installed so have only used it a few times. I am happy with the way it operates, the continuous grates, position of the controls, and the way it looks in my kitchen!
After only 1.5 years of use I have multiple places of chipped and scratched porcelain. The first areas started showing within months of use and today I discovered more. It looks horrible. After much research before deciding to purchase this Gallery cooktop, thinking I had made the right choice, I cant express how greatly displeased and regretting my decision to include this cooktop in my brand new house. Because of the poor quality finish, the good points are overshadowed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, April 30, 2018
Thank you for taking the time to share your cooktop experience, Indiana Mam. We would like to gain a little more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can review further. -Courtney
[This review was collected as part of a promotion.] I like the grids that are all on the same level, that enables you to move a pan from one burner to the other without lifting the pan. It was difficult to install due to the thumbscrew clamps. It is hard to install the clamps after you set the stovetop into the opening. They need to be redesigned.
[This review was collected as part of a promotion.] I love how it looks in my kitchen and how nice it cooks everything. This is my first new stove in 30 plus years and I love it!
[This review was collected as part of a promotion.] Like the control knobs in front, love that the cooktop has 5 burners. Sealed burners make cleaning a breeze!!!