Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Stainless Steel
Average customer rating
4.6
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
153
4 Stars
37
3 Stars
5
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Stainless Steel
Customer Rating
5
Purchased Frigidaire 5 Burner Cooktop.
on July 12, 2026
Posted by: David S Ohio
[This review was collected as part of a promotion.] We recently had our brand new 5 top 1800 BTU Frogidaire Cooktop installed.
We are very happy with the quality and performance. I qould highly recommend this model and Frgidaire in general. We previously had and replaced our GE Low Profle cooktop, which was close to double the price!
We are very satisfied customers and heavily recommend Frgidaire!
We are very happy with the quality and performance. I qould highly recommend this model and Frgidaire in general. We previously had and replaced our GE Low Profle cooktop, which was close to double the price!
We are very satisfied customers and heavily recommend Frgidaire!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new cooktop.
It’s fantastic to know that you are pleased with both its quality and performance. We’re especially grateful to hear that it has exceeded your expectations compared to your previous cooktop and that you found it to be an excellent value. Your recommendation means a great deal to us, and we truly appreciate your confidence in the Frigidaire brand.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to have earned your recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you are pleased with both its quality and performance. We’re especially grateful to hear that it has exceeded your expectations compared to your previous cooktop and that you found it to be an excellent value. Your recommendation means a great deal to us, and we truly appreciate your confidence in the Frigidaire brand.
Thank you for choosing Frigidaire. We truly appreciate your support and are honored to have earned your recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on June 28, 2026
Posted by: Bobby256
[This review was collected as part of a promotion.] Gas range is excellent and easy to use
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 29, 2026
Hello Bobby256!
Thank you for taking the time to share your feedback regarding your Frigidaire 36" Gas Cooktop, model GCCG3648AS. We are delighted to hear that you find your new gas cooktop excellent and easy to use. Knowing that it is providing a great cooking experience is exactly what we strive for. Thank you for choosing Frigidaire. We truly appreciate your feedback and hope you continue to enjoy reliable performance from your cooktop for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback regarding your Frigidaire 36" Gas Cooktop, model GCCG3648AS. We are delighted to hear that you find your new gas cooktop excellent and easy to use. Knowing that it is providing a great cooking experience is exactly what we strive for. Thank you for choosing Frigidaire. We truly appreciate your feedback and hope you continue to enjoy reliable performance from your cooktop for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unless you are very strong, don’t buy this cooktop!
on June 26, 2026
Posted by: Patkohn
[This review was collected as part of a promotion.] This is a 5 burner stovetop. There are burner grills on each side that cover two burners each. Another grill covers the larger center burner. I can’t lift the two on each side after cooking in order to clean the stovetop. They are very heavy. As soon as it was installed, I realized this and contacted Frigidaire. No one was helpful at all. I have wanted a new stovetop for so long, and now I have one that I can’t clean. I am 78, but I never realized that I needed to be wary about this. My old cooktop had lightweight individual burner covers.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 29, 2026
Hello there, thank you for taking the time to share your experience. We’re sorry to hear about the difficulty you’ve had with your new cooktop, especially after looking forward to having it installed. We understand how frustrating and disappointing it must be to find that the burner grates are not easy for you to remove and clean, particularly when your previous cooktop had a setup that worked better for your needs.
We appreciate you sharing your feedback about the grate design and your experience when reaching out for assistance. Ease of use and maintenance are important parts of the appliance experience, and your comments are valuable as we continue to improve our products and support.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
We appreciate you sharing your feedback about the grate design and your experience when reaching out for assistance. Ease of use and maintenance are important parts of the appliance experience, and your comments are valuable as we continue to improve our products and support.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome stovetop
on June 23, 2026
Posted by: JanEagle
[This review was collected as part of a promotion.] Love it all. But the grates are very very heavy. But thats ok. Looks nice and works great. We have propane so it burns really really good for stir fries, etc. Just got it so can’t say much more thats the reason for only 4 stars. We do have to raise our fan hood tho, it gets a little hot with the big burner on….was easy to install as it fit in the small cut out in our granite counter. We did have our propane guy come and hook up the connections just to make sure it was done right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 26, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear you're enjoying the look and performance of your new Frigidaire cooktop, especially the powerful propane burners for cooking meals like stir-fries. It's also great to know the installation went smoothly and fit your existing countertop opening. We appreciate your comments about the heavy grates and the heat from the large burner, as well as your recommendation to have the propane connections installed professionally. Thank you for choosing Frigidaire, and we hope you continue to enjoy your cooktop for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 36” Gas Cooktop
on June 22, 2026
Posted by: Decole
[This review was collected as part of a promotion.] We recently purchased our cooktop and couldn’t be happier with it. Cooking on it feels like a major improvement from what we’ve used in the past and would highly recommend it to anyone looking for a new cooktop.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 24, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new cooktop and that it has been such a positive upgrade from your previous cooking experience.
It’s wonderful to know that the cooktop is delivering the performance and convenience you were looking for. Hearing that you would highly recommend it to others is especially rewarding, and we’re pleased that it has made such a great impression in your kitchen.
Thank you for choosing Frigidaire. We truly appreciate your support and recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the cooktop is delivering the performance and convenience you were looking for. Hearing that you would highly recommend it to others is especially rewarding, and we’re pleased that it has made such a great impression in your kitchen.
Thank you for choosing Frigidaire. We truly appreciate your support and recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional Stove-top
on May 31, 2026
Posted by: Kmm17
[This review was collected as part of a promotion.] This stove top is aesthetically pleasing along with nice big burners. I love a gas stove over electric anyday as it cooks so much better! I have no complaints.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 3, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your cooktop and that its design and performance have made such a positive impression.
It’s wonderful to know that you appreciate the attractive appearance and the large burners, as well as the cooking experience that comes with a gas cooktop. We’re especially happy to hear that it is meeting your expectations and that you have no complaints.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you appreciate the attractive appearance and the large burners, as well as the cooking experience that comes with a gas cooktop. We’re especially happy to hear that it is meeting your expectations and that you have no complaints.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great and looks nice
on May 28, 2026
Posted by: C Miles
[This review was collected as part of a promotion.] Good burner sizes. Ignites quickly and easily. I like that the knobs light up when turned on. Nice touch and allows you to easily know what’s turned on to control.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 28, 2026
Dear Valued Customer,
Thank you for your feedback. We’re glad to hear that you’re happy with the burner sizes and that the ignition is quick and easy to use.
It’s also great to know you’re enjoying the illuminated knobs and finding them helpful for clearly seeing which burners are in use. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Thank you for your feedback. We’re glad to hear that you’re happy with the burner sizes and that the ignition is quick and easy to use.
It’s also great to know you’re enjoying the illuminated knobs and finding them helpful for clearly seeing which burners are in use. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, high maintenance
on May 13, 2026
Posted by: Amy8812
[This review was collected as part of a promotion.] I love gas cooktops - I won’t use anything else. I was excited to replace my 11-year-old GE as it was scratched and the knobs were cheap. I don’t mind using microfiber on the stainless steel so that the cooktop remains pristine - and I won’t let housecleaners touch this new cooktop to avoid scratches. However, the grates are a total pain to clean. I have yet to find anything that doesn’t leave cloth or rag residue on them outside of 00 steel wool. They’re so rough they shred virtually every material. I also noticed that the gas doesn’t turn on nearly as smooth either; it’s more like an outdoor camping grill. You can fine tune the heat well though and I love the burner sizes, especially the extra large center for pots.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 15, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the burner sizes, heat control, and overall cooking performance of your new gas cooktop, and that it’s meeting your expectations for everyday use.
We also appreciate your comments regarding the grates and cleaning difficulty, as well as the burner ignition feel compared to your previous unit. For basic care, we recommend allowing the grates to cool fully before cleaning and using a non-abrasive sponge or soft brush with warm soapy water to help avoid residue buildup. For more stubborn areas, a manufacturer-approved cooktop cleaner can also help maintain the finish without damaging the surface. If the ignition feels inconsistent, ensuring the burners and caps are properly seated after cleaning may help improve smoothness and performance.
If you need further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
We also appreciate your comments regarding the grates and cleaning difficulty, as well as the burner ignition feel compared to your previous unit. For basic care, we recommend allowing the grates to cool fully before cleaning and using a non-abrasive sponge or soft brush with warm soapy water to help avoid residue buildup. For more stubborn areas, a manufacturer-approved cooktop cleaner can also help maintain the finish without damaging the surface. If the ignition feels inconsistent, ensuring the burners and caps are properly seated after cleaning may help improve smoothness and performance.
If you need further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com