Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
153
4 Stars
37
3 Stars
5
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
4
on August 19, 2025
Posted by: Ducky7
[This review was collected as part of a promotion.] Heats quickly, spacious top for multiple pans
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 21, 2025
Thank you for your feedback! We’re glad to hear you’re enjoying the quick heating and spacious design of your gas cooktop. If you ever need assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frige
on August 19, 2025
Posted by: gcarn
[This review was collected as part of a promotion.] Much better than a kitchenaide we bought 9 years ago and had trouble with starting in year 5. It is easy to organize and easy to acess everything. I hope this unit stays in good shape for a long while.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 19, 2025
Thank you for sharing your experience! We’re happy to hear that this unit is living up to your expectations and proving easier to use and organize compared to your previous appliance. We hope it continues to serve you well for many years to come! If you ever have any questions or need support down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good value
on August 18, 2025
Posted by: Henz15
[This review was collected as part of a promotion.] We’ve been using it for a few days now. No issues. Powerful. Had some issues with the third party installation company but otherwise happy with the product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on July 15, 2025
Posted by: Tonyk777
[This review was collected as part of a promotion.] It’s been a good cooktop so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2025
Thank you for your feedback, Tonyk777! We’re glad to hear your Frigidaire cooktop has been serving you well so far. If you ever have any questions or need assistance, please feel free to reach out. We appreciate you choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Seems to Be A Good Unit
on July 11, 2025
Posted by: TILS
[This review was collected as part of a promotion.] Still new and barely used it yet, but so far it works fine and nice to look at. it gives the appearance of a professional cooktop. Note that the grates are higher, and as a short person, I had to adjust to try to see in the pan at that height.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 14, 2025
Thank you for sharing your experience, TILS! I’m glad to hear your new Frigidaire cooktop is working well and that you appreciate its professional look.
I understand how the higher grates can take some getting used to, especially when trying to see into your pans. Your feedback is valuable, and we’ll be sure to pass it along. If you have any questions or want tips on using your cooktop comfortably, please don’t hesitate to reach out.
Enjoy your cooking adventures! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
I understand how the higher grates can take some getting used to, especially when trying to see into your pans. Your feedback is valuable, and we’ll be sure to pass it along. If you have any questions or want tips on using your cooktop comfortably, please don’t hesitate to reach out.
Enjoy your cooking adventures! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 28, 2025
Posted by: Maria25
[This review was collected as part of a promotion.] I purchased a Frigidaire Gallery cooktop 36” and I absolutely love it !
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 30, 2025
That's awesome to hear! The Frigidaire Gallery 36" cooktops are known for their sleek design and performance. What do you love most about it—how fast it heats, the easy cleanup, or the overall look in your kitchen?
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Cooktop!
on May 13, 2025
Posted by: Perfect Cooktop
[This review was collected as part of a promotion.] The 5 burner 36" cooktop is ideal for cooking 2 to 3 large dishes at a time. The gas control knobs are sturdy and easy to use. The stainless steel surface is very easy to clean.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 14, 2025
Thank you for your feedback! We’re so glad to hear that the 5-burner 36" cooktop is working perfectly for your cooking needs, especially for preparing multiple dishes at once. It’s great that you find the gas control knobs sturdy and easy to use and that the stainless steel surface is easy to clean. We truly appreciate your satisfaction, and if you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gallery Gas Cooktop
on April 8, 2025
Posted by: Blakelindsay
[This review was collected as part of a promotion.] We received our new cooktop about 3 weeks ago. We love it. Powerful flame and easy to control. Also, the way the control knows light up when a burner is on is a great feature.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 9, 2025
Hi, Blakelindsay. That sounds fantastic! A powerful cooktop can really make a difference in your cooking experience. It’s great to hear that the flame control is easy to manage, as that makes a huge impact when you're preparing meals. The lighting on the controls is such a smart feature too, it adds both convenience and safety, especially when you're in a busy kitchen.
We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com