Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Gas Cooktop - Black
Average customer rating
4.6
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
133
4 Stars
32
3 Stars
4
2 Stars
2
1 Star
7
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36" Gas Cooktop - Black
Customer Rating
5
Gas Cooktop
on December 15, 2024
Posted by: Lwhalen1
[This review was collected as part of a promotion.] Absolutely love my Frigidaire gas cooktop best cooking experience.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent cooktop
on January 25, 2025
Posted by: AK13
[This review was collected as part of a promotion.] Love the center burner for my wok. All the corner burners provide good utility for vessels of different sizes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room !
on January 27, 2025
Posted by: vavanessa
[This review was collected as part of a promotion.] So far this cooktop is a big improvement over my Dacor. The front locatation of the control knobs is very convenient and the LED lighting is a useful feature. The grates are very heavy duty and easy to slide pots and pans on. The burners on the left side make it easy for me to use my rectangle griddle.
Very happy !
Very happy !
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with the stove
on October 15, 2022
Posted by: Shamsa
Only after the first cooking I had oil spots all over my stove top and nothing can clean it. Looks like the material used is of very poor quality that messed up my cook top. Never recommending it to anyone!
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 17, 2022
Felicia, we appreciate you stopping by and sharing your feedback with us. Your review of your gas cooktop and your difficulties with being able to clean it leave us disheartened. We never want our consumers to have difficulty caring for their appliances. Tips for what works best based on the area of the appliance can be located in the use and care guide using the following link:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love this Cooktop
on April 26, 2016
Posted by: David007
from Fort Worth, TX, United States
We purchased our Frigidaire Gallery 30'' Gas Cooktop about two months ago. One of the best purchasing decisions we've ever made. It's easy to use, provides clean, consistent and fast cooking flame-heat. Additional bonus, it's so easy to clean. We highly recommend this Cooktop. Can't say enough good things about it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cast iron grate
on April 2, 2023
Posted by: Finleyk
[This review was collected as part of a promotion.] I love the look of the stove and it cooks well! However, our cast iron grate was broken. It looked like it had rusted through and cracked. Frigidaire said it wasn’t necessary for cooking so would not replace it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 5, 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on January 1, 2024
Posted by: Falu
[This review was collected as part of a promotion.] Super heavy and it doesn’t light well
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 2, 2024
Hi, Falu. Thank you for sharing your important quality concerns. We value all feedback, as it can help with future products. We also understand that there were some features that did not meet your expectations. If you have more questions, don't hesitate to contact us via live chat or by phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Grates Rust within days
on January 20, 2023
Posted by: Rustystovegrates
Do not buy from Frigidaire, they do not stand behind their products!!!!! Stove top grates rusted terribly and notified them within days of using stove top !
Response from frigidaire.comBy Derrick , Online Outreach Specialist, January 23, 2023
Hi there! We feel terrible to learn about the issue with your cooktop’s cast iron grates. Since cast iron is so vulnerable to rust, it's best to limit your grates' exposure to water as much as possible. Try not to let your grates air dry after cleaning. Wipe off any excess water with a towel immediately after rinsing. Should you have any further questions, feel free to Live Chat with us. We will be happy to help! -Derrick
Written by a customer while visiting frigidaire.com