Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
153
4 Stars
37
3 Stars
5
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
5
This cook top is the real deal!
on December 30, 2025
Posted by: GMichael
[This review was collected as part of a promotion.] I love the engineering behind this cook top, it’s heavy duty, well made and performs to perfection. We love it in our new home along with all of our Frigidaire appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
High end feel
on December 27, 2025
Posted by: Cooktop 19966
[This review was collected as part of a promotion.] This cooktop came with our house and we love it! Plty of cooking space and the large center burner is perfect for yjst pasta pot or large skillet. My husband and I both love to cook and find this cooktop a joy to use!
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, Cooktop 19966! Thank you for your comments. It’s satisfying to hear that your Frigidaire cooktop meets your cooking needs and provides versatility for larger pots and skillets. If you need additional guidance, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range top
on December 25, 2025
Posted by: Cotty27
[This review was collected as part of a promotion.] I’m pleasantly surprised how I enjoy my new gas range top. It’s better quality than I thought it would be!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking
on December 21, 2025
Posted by: Home chef6
[This review was collected as part of a promotion.] Looks very nice and the metal grids and burner spacing work well for cooking. The burner pattern and lighting is also excellent. Works much like a Viking cook top we have had.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love how it works
on October 15, 2025
Posted by: Paulie1
[This review was collected as part of a promotion.] Love the light feature on the knobs to let you know the fas burner is on. Super heavy cast iron grates. Heats my food well and even
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product!
on October 2, 2025
Posted by: Don17325
[This review was collected as part of a promotion.] Met all of my expectations.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 3, 2025
Hello, Don17325! We’re so happy to hear your new appliance met all of your expectations! Thank you for sharing your experience. If you ever need assistance, you can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy
on September 22, 2025
Posted by: Nothappycustomer74
[This review was collected as part of a promotion.] This is the worst stove I have every owned. The grates are extremely heavy. You cannot remove the side grates unless you remove the middle one. They are very rough. When you are cleaning the stove the burners fall off easily. I had no choice as this is what the builder gave you with an upgrades kitchen
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 23, 2025
Hi, Rosa! Thank you for sharing your experience with your stove. I’m really sorry to hear about the difficulties you’ve been having with the grates and burners—it sounds frustrating, especially when you’re trying to keep everything clean and functioning well. Your feedback is important, and I’ll make sure it’s passed along to the team for consideration. If there’s anything specific we can do to help improve your experience or if you need tips on handling the grates and burners safely, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Heavy Duty Grates
on August 26, 2025
Posted by: RGHa
[This review was collected as part of a promotion.] This is a quality gas cooktop, added as a new appliance with a remodel. The burners are well powered and placed conveniently. The grates are very heavy duty. The only downside, if it actually is, is that the center grate must be removed before the side grates, which makes cleaning a bit more difficult. I have no complaints, however.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 28, 2025
Hi there, RGHa, and thank you for your detailed review!
We’re thrilled to hear that you’re enjoying your new Frigidaire gas cooktop and that it’s been a great addition to your remodel. It’s great to know the burner performance and heavy-duty grates are meeting your expectations—that’s exactly the kind of quality we strive for.
We appreciate your note about the grate configuration. While it’s designed for stability and even support, we understand how it can make cleaning a bit more involved. Your feedback is valuable and will certainly be shared with our design team.
Thanks again for choosing Frigidaire, and if you ever need support, we’re always here to help! Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We’re thrilled to hear that you’re enjoying your new Frigidaire gas cooktop and that it’s been a great addition to your remodel. It’s great to know the burner performance and heavy-duty grates are meeting your expectations—that’s exactly the kind of quality we strive for.
We appreciate your note about the grate configuration. While it’s designed for stability and even support, we understand how it can make cleaning a bit more involved. Your feedback is valuable and will certainly be shared with our design team.
Thanks again for choosing Frigidaire, and if you ever need support, we’re always here to help! Feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com