Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
156
4 Stars
38
3 Stars
6
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
4
on April 14, 2026
Posted by: Melanie D
[This review was collected as part of a promotion.] Overall a very great product.
The only thing is the propane conversion on lowest setting is too high for a simmer.
We had someone come and try and adjust it but they said it was th lowest.
The only thing is the propane conversion on lowest setting is too high for a simmer.
We had someone come and try and adjust it but they said it was th lowest.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 15, 2026
Hi, Melanie D! Thank you for your 5-star review of the 36" Gas Cooktop! We’re glad to hear you’re overall very satisfied with its performance.
We also appreciate your honest feedback regarding the propane conversion and simmer setting. We understand how important precise low-heat control is for cooking, and we’re sorry to hear it hasn’t met your expectations even after adjustment. Your comments are valuable and will be shared with our product team for review.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We also appreciate your honest feedback regarding the propane conversion and simmer setting. We understand how important precise low-heat control is for cooking, and we’re sorry to hear it hasn’t met your expectations even after adjustment. Your comments are valuable and will be shared with our product team for review.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
36" Gas Cooktop
on April 2, 2026
Posted by: SJF2026
[This review was collected as part of a promotion.] I love this cooktop. The grates seem professional grade like you would find in cooktops that are much higher priced. My favorite feature is the lights on the easy to clean control knobs letting you know the cooktop is on. It is easy to clean and has plenty of space for multiple pots and pans at the same time
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 6, 2026
Thank you for sharing your feedback! We’re delighted to hear that you love your new cooktop and that the professional-grade grates, illuminated control knobs, and spacious surface are making cooking easier and more enjoyable. It’s wonderful to know that cleaning is also simple and convenient.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
36 in gas cooktop
on March 4, 2026
Posted by: 5 burner gas cooktop
[This review was collected as part of a promotion.] Overall I love my gas cooktop and it looks great and works well. My only downside is that cleaning the grates on top of the cooktop collects whatever you clean it with. If you use a paper towel it leaves paper abd if you use a cloth it leaves particles on the black grates. The grates are a rough surface so kinda hard to wipe them clean after cooking.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback. We’re glad to hear that you love your 36" gas cooktop and that it looks and works great in your kitchen.
We appreciate your comments regarding cleaning the grates. The textured surface can make wiping more challenging, and your feedback is valuable as we continue to consider design improvements. For easier cleaning, some customers have found that using a soft sponge or brush specifically designed for cooktop grates can help reduce residue left by towels or cloths.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your cooktop continues to provide excellent performance for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your comments regarding cleaning the grates. The textured surface can make wiping more challenging, and your feedback is valuable as we continue to consider design improvements. For easier cleaning, some customers have found that using a soft sponge or brush specifically designed for cooktop grates can help reduce residue left by towels or cloths.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your cooktop continues to provide excellent performance for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on February 28, 2026
Posted by: Griff7712
[This review was collected as part of a promotion.] Cooks extremely fast, love the looks of it and works great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Griff7712! Thank you for sharing your experience! We’re thrilled to hear that your cooktop is exceeding your expectations—both in speed and style. It’s wonderful to know that it looks great in your kitchen and is making cooking easier and more enjoyable.
We truly appreciate your feedback and are glad to hear you’re loving your new cooktop. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your feedback and are glad to hear you’re loving your new cooktop. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far
on February 6, 2026
Posted by: Randahl
[This review was collected as part of a promotion.] Good so far. Central burner is noisy with the high out put on full power. Grates are very heavy!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 9, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear the appliance is working well overall. It’s normal for the center burner to produce more noticeable sound when operating at high output, as it’s designed for higher heat performance. We also appreciate your comment about the heavier grates, as feedback like this helps us continue improving our products.
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
This cook top is the real deal!
on December 30, 2025
Posted by: GMichael
[This review was collected as part of a promotion.] I love the engineering behind this cook top, it’s heavy duty, well made and performs to perfection. We love it in our new home along with all of our Frigidaire appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
High end feel
on December 27, 2025
Posted by: Cooktop 19966
[This review was collected as part of a promotion.] This cooktop came with our house and we love it! Plty of cooking space and the large center burner is perfect for yjst pasta pot or large skillet. My husband and I both love to cook and find this cooktop a joy to use!
Response from frigidaire.comBy Angel, Online Outreach Specialists, December 29, 2025
Hi, Cooktop 19966! Thank you for your comments. It’s satisfying to hear that your Frigidaire cooktop meets your cooking needs and provides versatility for larger pots and skillets. If you need additional guidance, please reach out via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Range top
on December 25, 2025
Posted by: Cotty27
[This review was collected as part of a promotion.] I’m pleasantly surprised how I enjoy my new gas range top. It’s better quality than I thought it would be!!
Written by a customer while visiting frigidaire.com