Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
156
4 Stars
38
3 Stars
6
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
4
Awesome stovetop
on June 23, 2026
Posted by: JanEagle
[This review was collected as part of a promotion.] Love it all. But the grates are very very heavy. But thats ok. Looks nice and works great. We have propane so it burns really really good for stir fries, etc. Just got it so can’t say much more thats the reason for only 4 stars. We do have to raise our fan hood tho, it gets a little hot with the big burner on….was easy to install as it fit in the small cut out in our granite counter. We did have our propane guy come and hook up the connections just to make sure it was done right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 26, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear you're enjoying the look and performance of your new Frigidaire cooktop, especially the powerful propane burners for cooking meals like stir-fries. It's also great to know the installation went smoothly and fit your existing countertop opening. We appreciate your comments about the heavy grates and the heat from the large burner, as well as your recommendation to have the propane connections installed professionally. Thank you for choosing Frigidaire, and we hope you continue to enjoy your cooktop for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - 36” Gas Cooktop
on June 22, 2026
Posted by: Decole
[This review was collected as part of a promotion.] We recently purchased our cooktop and couldn’t be happier with it. Cooking on it feels like a major improvement from what we’ve used in the past and would highly recommend it to anyone looking for a new cooktop.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 24, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new cooktop and that it has been such a positive upgrade from your previous cooking experience.
It’s wonderful to know that the cooktop is delivering the performance and convenience you were looking for. Hearing that you would highly recommend it to others is especially rewarding, and we’re pleased that it has made such a great impression in your kitchen.
Thank you for choosing Frigidaire. We truly appreciate your support and recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the cooktop is delivering the performance and convenience you were looking for. Hearing that you would highly recommend it to others is especially rewarding, and we’re pleased that it has made such a great impression in your kitchen.
Thank you for choosing Frigidaire. We truly appreciate your support and recommendation. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceptional Stove-top
on May 31, 2026
Posted by: Kmm17
[This review was collected as part of a promotion.] This stove top is aesthetically pleasing along with nice big burners. I love a gas stove over electric anyday as it cooks so much better! I have no complaints.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 3, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that you’re enjoying your cooktop and that its design and performance have made such a positive impression.
It’s wonderful to know that you appreciate the attractive appearance and the large burners, as well as the cooking experience that comes with a gas cooktop. We’re especially happy to hear that it is meeting your expectations and that you have no complaints.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s wonderful to know that you appreciate the attractive appearance and the large burners, as well as the cooking experience that comes with a gas cooktop. We’re especially happy to hear that it is meeting your expectations and that you have no complaints.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great and looks nice
on May 28, 2026
Posted by: C Miles
[This review was collected as part of a promotion.] Good burner sizes. Ignites quickly and easily. I like that the knobs light up when turned on. Nice touch and allows you to easily know what’s turned on to control.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 28, 2026
Dear Valued Customer,
Thank you for your feedback. We’re glad to hear that you’re happy with the burner sizes and that the ignition is quick and easy to use.
It’s also great to know you’re enjoying the illuminated knobs and finding them helpful for clearly seeing which burners are in use. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Thank you for your feedback. We’re glad to hear that you’re happy with the burner sizes and that the ignition is quick and easy to use.
It’s also great to know you’re enjoying the illuminated knobs and finding them helpful for clearly seeing which burners are in use. We appreciate you taking the time to share your experience and thank you for choosing our product. If you have any questions or need further assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to help.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, high maintenance
on May 13, 2026
Posted by: Amy8812
[This review was collected as part of a promotion.] I love gas cooktops - I won’t use anything else. I was excited to replace my 11-year-old GE as it was scratched and the knobs were cheap. I don’t mind using microfiber on the stainless steel so that the cooktop remains pristine - and I won’t let housecleaners touch this new cooktop to avoid scratches. However, the grates are a total pain to clean. I have yet to find anything that doesn’t leave cloth or rag residue on them outside of 00 steel wool. They’re so rough they shred virtually every material. I also noticed that the gas doesn’t turn on nearly as smooth either; it’s more like an outdoor camping grill. You can fine tune the heat well though and I love the burner sizes, especially the extra large center for pots.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 15, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the burner sizes, heat control, and overall cooking performance of your new gas cooktop, and that it’s meeting your expectations for everyday use.
We also appreciate your comments regarding the grates and cleaning difficulty, as well as the burner ignition feel compared to your previous unit. For basic care, we recommend allowing the grates to cool fully before cleaning and using a non-abrasive sponge or soft brush with warm soapy water to help avoid residue buildup. For more stubborn areas, a manufacturer-approved cooktop cleaner can also help maintain the finish without damaging the surface. If the ignition feels inconsistent, ensuring the burners and caps are properly seated after cleaning may help improve smoothness and performance.
If you need further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
We also appreciate your comments regarding the grates and cleaning difficulty, as well as the burner ignition feel compared to your previous unit. For basic care, we recommend allowing the grates to cool fully before cleaning and using a non-abrasive sponge or soft brush with warm soapy water to help avoid residue buildup. For more stubborn areas, a manufacturer-approved cooktop cleaner can also help maintain the finish without damaging the surface. If the ignition feels inconsistent, ensuring the burners and caps are properly seated after cleaning may help improve smoothness and performance.
If you need further assistance, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30am – 8:pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for our family
on April 28, 2026
Posted by: Perfect cooling machine
[This review was collected as part of a promotion.] Love to extra storage space on the door
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 30, 2026
Hi there. Thank you for your feedback! We’re glad you’re enjoying the extra door storage space—it’s designed to add convenience and help keep things organized. We appreciate you choosing Frigidaire.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice features
on April 26, 2026
Posted by: JT Hobbs
[This review was collected as part of a promotion.] Flame is direct without flaring. Knobs light up indicating gas is flowing to the burner.
Grates are VERY heavy so for a shorter person, lifting them off to clean is not simple.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 28, 2026
Thank you for sharing your feedback on the 36 in. Gas Cooktop.
We’re glad to hear that you’re satisfied with the burner performance and that the flame control is working as expected. It’s also helpful to know that the illuminated knobs provide a clear visual indicator when gas is flowing to the burners, adding to overall usability and safety.
We appreciate your comments regarding the cast-iron grates. While their heavier construction is designed to provide durability and stability during cooking, we understand that they can be more difficult to lift and clean, particularly for some users. Feedback like this is valuable and will be shared with the appropriate product teams for consideration.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re satisfied with the burner performance and that the flame control is working as expected. It’s also helpful to know that the illuminated knobs provide a clear visual indicator when gas is flowing to the burners, adding to overall usability and safety.
We appreciate your comments regarding the cast-iron grates. While their heavier construction is designed to provide durability and stability during cooking, we understand that they can be more difficult to lift and clean, particularly for some users. Feedback like this is valuable and will be shared with the appropriate product teams for consideration.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased!
on April 25, 2026
Posted by: paulnlisa26
[This review was collected as part of a promotion.] We installed the 36" cooktop on our island. We had removed a 48" cooktop, so the opening had to be filled in for the new install. New laminate was put down prior to the cooktop installation, and due to the fact that the new cooktop is very compact, the install was easy. The performance is exactly what we expected. The 5 burner design is laid out well and performs great. We can a lot during the fall and the large center burner works great with our pressure canner. We paired it with a telescoping downdraft vent and they look great together. We would recommend this cooktop to anyone who is wanting a quality product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi paulnlisa26!
Thank you for sharing such a detailed review of your installation and experience! We’re delighted to hear that your new 36" Frigidaire cooktop was an easy fit for your updated island layout and that everything came together smoothly after your renovation work.
It’s great to know the 5-burner layout is working well for your cooking needs, especially that the center burner is performing so well with your pressure canner during canning season. We’re also glad the cooktop pairs nicely with your telescoping downdraft vent and complements your kitchen design.
Most importantly, we’re happy to hear the performance is exactly what you expected and that you would recommend the product to others. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing such a detailed review of your installation and experience! We’re delighted to hear that your new 36" Frigidaire cooktop was an easy fit for your updated island layout and that everything came together smoothly after your renovation work.
It’s great to know the 5-burner layout is working well for your cooking needs, especially that the center burner is performing so well with your pressure canner during canning season. We’re also glad the cooktop pairs nicely with your telescoping downdraft vent and complements your kitchen design.
Most importantly, we’re happy to hear the performance is exactly what you expected and that you would recommend the product to others. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com