Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
153
4 Stars
37
3 Stars
5
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
5
Perfect for our family
on April 28, 2026
Posted by: Perfect cooling machine
[This review was collected as part of a promotion.] Love to extra storage space on the door
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 30, 2026
Hi there. Thank you for your feedback! We’re glad you’re enjoying the extra door storage space—it’s designed to add convenience and help keep things organized. We appreciate you choosing Frigidaire.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice features
on April 26, 2026
Posted by: JT Hobbs
[This review was collected as part of a promotion.] Flame is direct without flaring. Knobs light up indicating gas is flowing to the burner.
Grates are VERY heavy so for a shorter person, lifting them off to clean is not simple.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 28, 2026
Thank you for sharing your feedback on the 36 in. Gas Cooktop.
We’re glad to hear that you’re satisfied with the burner performance and that the flame control is working as expected. It’s also helpful to know that the illuminated knobs provide a clear visual indicator when gas is flowing to the burners, adding to overall usability and safety.
We appreciate your comments regarding the cast-iron grates. While their heavier construction is designed to provide durability and stability during cooking, we understand that they can be more difficult to lift and clean, particularly for some users. Feedback like this is valuable and will be shared with the appropriate product teams for consideration.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re satisfied with the burner performance and that the flame control is working as expected. It’s also helpful to know that the illuminated knobs provide a clear visual indicator when gas is flowing to the burners, adding to overall usability and safety.
We appreciate your comments regarding the cast-iron grates. While their heavier construction is designed to provide durability and stability during cooking, we understand that they can be more difficult to lift and clean, particularly for some users. Feedback like this is valuable and will be shared with the appropriate product teams for consideration.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased!
on April 25, 2026
Posted by: paulnlisa26
[This review was collected as part of a promotion.] We installed the 36" cooktop on our island. We had removed a 48" cooktop, so the opening had to be filled in for the new install. New laminate was put down prior to the cooktop installation, and due to the fact that the new cooktop is very compact, the install was easy. The performance is exactly what we expected. The 5 burner design is laid out well and performs great. We can a lot during the fall and the large center burner works great with our pressure canner. We paired it with a telescoping downdraft vent and they look great together. We would recommend this cooktop to anyone who is wanting a quality product.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi paulnlisa26!
Thank you for sharing such a detailed review of your installation and experience! We’re delighted to hear that your new 36" Frigidaire cooktop was an easy fit for your updated island layout and that everything came together smoothly after your renovation work.
It’s great to know the 5-burner layout is working well for your cooking needs, especially that the center burner is performing so well with your pressure canner during canning season. We’re also glad the cooktop pairs nicely with your telescoping downdraft vent and complements your kitchen design.
Most importantly, we’re happy to hear the performance is exactly what you expected and that you would recommend the product to others. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing such a detailed review of your installation and experience! We’re delighted to hear that your new 36" Frigidaire cooktop was an easy fit for your updated island layout and that everything came together smoothly after your renovation work.
It’s great to know the 5-burner layout is working well for your cooking needs, especially that the center burner is performing so well with your pressure canner during canning season. We’re also glad the cooktop pairs nicely with your telescoping downdraft vent and complements your kitchen design.
Most importantly, we’re happy to hear the performance is exactly what you expected and that you would recommend the product to others. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 14, 2026
Posted by: Melanie D
[This review was collected as part of a promotion.] Overall a very great product.
The only thing is the propane conversion on lowest setting is too high for a simmer.
We had someone come and try and adjust it but they said it was th lowest.
The only thing is the propane conversion on lowest setting is too high for a simmer.
We had someone come and try and adjust it but they said it was th lowest.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 15, 2026
Hi, Melanie D! Thank you for your 5-star review of the 36" Gas Cooktop! We’re glad to hear you’re overall very satisfied with its performance.
We also appreciate your honest feedback regarding the propane conversion and simmer setting. We understand how important precise low-heat control is for cooking, and we’re sorry to hear it hasn’t met your expectations even after adjustment. Your comments are valuable and will be shared with our product team for review.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
We also appreciate your honest feedback regarding the propane conversion and simmer setting. We understand how important precise low-heat control is for cooking, and we’re sorry to hear it hasn’t met your expectations even after adjustment. Your comments are valuable and will be shared with our product team for review.
If you need further assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
36" Gas Cooktop
on April 2, 2026
Posted by: SJF2026
[This review was collected as part of a promotion.] I love this cooktop. The grates seem professional grade like you would find in cooktops that are much higher priced. My favorite feature is the lights on the easy to clean control knobs letting you know the cooktop is on. It is easy to clean and has plenty of space for multiple pots and pans at the same time
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 6, 2026
Thank you for sharing your feedback! We’re delighted to hear that you love your new cooktop and that the professional-grade grates, illuminated control knobs, and spacious surface are making cooking easier and more enjoyable. It’s wonderful to know that cleaning is also simple and convenient.
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
If you have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you for choosing Frigidaire! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
36 in gas cooktop
on March 4, 2026
Posted by: 5 burner gas cooktop
[This review was collected as part of a promotion.] Overall I love my gas cooktop and it looks great and works well. My only downside is that cleaning the grates on top of the cooktop collects whatever you clean it with. If you use a paper towel it leaves paper abd if you use a cloth it leaves particles on the black grates. The grates are a rough surface so kinda hard to wipe them clean after cooking.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 5, 2026
Thank you for sharing your feedback. We’re glad to hear that you love your 36" gas cooktop and that it looks and works great in your kitchen.
We appreciate your comments regarding cleaning the grates. The textured surface can make wiping more challenging, and your feedback is valuable as we continue to consider design improvements. For easier cleaning, some customers have found that using a soft sponge or brush specifically designed for cooktop grates can help reduce residue left by towels or cloths.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your cooktop continues to provide excellent performance for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate your comments regarding cleaning the grates. The textured surface can make wiping more challenging, and your feedback is valuable as we continue to consider design improvements. For easier cleaning, some customers have found that using a soft sponge or brush specifically designed for cooktop grates can help reduce residue left by towels or cloths.
Thank you for choosing Frigidaire and for taking the time to share your experience. We hope your cooktop continues to provide excellent performance for years to come. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on February 28, 2026
Posted by: Griff7712
[This review was collected as part of a promotion.] Cooks extremely fast, love the looks of it and works great
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 3, 2026
Hi Griff7712! Thank you for sharing your experience! We’re thrilled to hear that your cooktop is exceeding your expectations—both in speed and style. It’s wonderful to know that it looks great in your kitchen and is making cooking easier and more enjoyable.
We truly appreciate your feedback and are glad to hear you’re loving your new cooktop. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate your feedback and are glad to hear you’re loving your new cooktop. If you ever have questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good so far
on February 6, 2026
Posted by: Randahl
[This review was collected as part of a promotion.] Good so far. Central burner is noisy with the high out put on full power. Grates are very heavy!
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 9, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear the appliance is working well overall. It’s normal for the center burner to produce more noticeable sound when operating at high output, as it’s designed for higher heat performance. We also appreciate your comment about the heavier grates, as feedback like this helps us continue improving our products.
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, please feel free to contact us via live chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. ET. We’ll be happy to help. - Reed
Written by a customer while visiting frigidaire.com