Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
5
Love the look!
on July 11, 2018
Posted by: SSkargi
from Dallas, TX
[This review was collected as part of a promotion.] Moved into our new place with all new appliances. Glad we went with this version. The middle high burner is great and everything is really easy to clean. Exactly what we wanted.
[This review was collected as part of a promotion.] I bought this a few weeks ago. It fit perfectly in the opening where my previous cook top was and installation only took about 20 minutes done by the store I purchased it from. I bought this cook top fora variety of reasons: The high powered burner, the simmer burner and the layout. My previous cook top had the controls on the side which wasted a lot of space. This cook top with the controls in the front is a much more efficient use of space which allows five burners instead of four. Although I have not yet used the highest powered burner, I am qite p[leased with the 12k burner and the simmer burner. the 12k burner definitely keeps the skillet at the proper high cooking temperature after food is added to the skillet, which is great for cooking foods that require it. I also used the simmer burner which worked very well. I am still adjusting to cooking other foods on the burners that are generally higher powered than my previous appliance, but I have no doubt it will work out. Controlling to strength of the flame also works well and the controls are quite sensitive. I am very happy with this appliance.
[This review was collected as part of a promotion.] Just had it installed so have only used it a few times. I am happy with the way it operates, the continuous grates, position of the controls, and the way it looks in my kitchen!
After only 1.5 years of use I have multiple places of chipped and scratched porcelain. The first areas started showing within months of use and today I discovered more. It looks horrible. After much research before deciding to purchase this Gallery cooktop, thinking I had made the right choice, I cant express how greatly displeased and regretting my decision to include this cooktop in my brand new house. Because of the poor quality finish, the good points are overshadowed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, April 30, 2018
Thank you for taking the time to share your cooktop experience, Indiana Mam. We would like to gain a little more insight to assist with your concerns. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can review further. -Courtney
[This review was collected as part of a promotion.] I like the grids that are all on the same level, that enables you to move a pan from one burner to the other without lifting the pan. It was difficult to install due to the thumbscrew clamps. It is hard to install the clamps after you set the stovetop into the opening. They need to be redesigned.
[This review was collected as part of a promotion.] I love how it looks in my kitchen and how nice it cooks everything. This is my first new stove in 30 plus years and I love it!