Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
157
4 Stars
38
3 Stars
6
2 Stars
2
1 Star
9
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
1
on October 26, 2022
Posted by: Poor work
The grates are flaking off bad and all you can say is it’s cosmetic not covered under warranty!!!! Brand new home been in it one week!! Will never buy your products if this is what your gonna tell me
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 27, 2022
Hello! We're sorry to hear about the issues with the grates and understand your concerns. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If you have any additional concerns, please feel free to Live Chat with us on Frigidaire.com or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with the stove
on October 15, 2022
Posted by: Shamsa
Only after the first cooking I had oil spots all over my stove top and nothing can clean it. Looks like the material used is of very poor quality that messed up my cook top. Never recommending it to anyone!
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 17, 2022
Felicia, we appreciate you stopping by and sharing your feedback with us. Your review of your gas cooktop and your difficulties with being able to clean it leave us disheartened. We never want our consumers to have difficulty caring for their appliances. Tips for what works best based on the area of the appliance can be located in the use and care guide using the following link:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it! Sorry it’s discontinued!
on September 15, 2019
Posted by: Mark U
[This review was collected as part of a promotion.] Works great easy clean up, and plenty of power with the various burners!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great!
on August 18, 2019
Posted by: UncleKeith
[This review was collected as part of a promotion.] Everything I hoped I would get with mYbfirst has too
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great look and value.
on July 1, 2019
Posted by: Rawills5339
from Mather
[This review was collected as part of a promotion.] Well made, easy to install. Just what we were looking for. Hard to find dark finish that we needed. Seems very well built. Great low end levels.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on September 28, 2018
Posted by: MoparMadness392
from San Diego
[This review was collected as part of a promotion.] Well made and solid cooktop. Easy installation. Works great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the look!
on July 11, 2018
Posted by: SSkargi
from Dallas, TX
[This review was collected as part of a promotion.] Moved into our new place with all new appliances. Glad we went with this version. The middle high burner is great and everything is really easy to clean. Exactly what we wanted.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great use of available space
on June 13, 2018
Posted by: gmsatty
from Chicago IL
[This review was collected as part of a promotion.] I bought this a few weeks ago. It fit perfectly in the opening where my previous cook top was and installation only took about 20 minutes done by the store I purchased it from.
I bought this cook top fora variety of reasons: The high powered burner, the simmer burner and the layout. My previous cook top had the controls on the side which wasted a lot of space. This cook top with the controls in the front is a much more efficient use of space which allows five burners instead of four.
Although I have not yet used the highest powered burner, I am qite p[leased with the 12k burner and the simmer burner. the 12k burner definitely keeps the skillet at the proper high cooking temperature after food is added to the skillet, which is great for cooking foods that require it. I also used the simmer burner which worked very well. I am still adjusting to cooking other foods on the burners that are generally higher powered than my previous appliance, but I have no doubt it will work out. Controlling to strength of the flame also works well and the controls are quite sensitive. I am very happy with this appliance.
I bought this cook top fora variety of reasons: The high powered burner, the simmer burner and the layout. My previous cook top had the controls on the side which wasted a lot of space. This cook top with the controls in the front is a much more efficient use of space which allows five burners instead of four.
Although I have not yet used the highest powered burner, I am qite p[leased with the 12k burner and the simmer burner. the 12k burner definitely keeps the skillet at the proper high cooking temperature after food is added to the skillet, which is great for cooking foods that require it. I also used the simmer burner which worked very well. I am still adjusting to cooking other foods on the burners that are generally higher powered than my previous appliance, but I have no doubt it will work out. Controlling to strength of the flame also works well and the controls are quite sensitive. I am very happy with this appliance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com