Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Average customer rating
4.6
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
150
4 Stars
37
3 Stars
4
2 Stars
2
1 Star
8
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 36 in. Wide 5 Burners Built-In Gas Cooktop - Black
Customer Rating
5
Frigidaire 36" Gas Cooktop
on November 28, 2022
Posted by: KT956
[This review was collected as part of a promotion.] Overall, this is a very good cooktop. The back-lit knobs are a nice touch. The only drawback to this cooktop is the design of the grates. In order to remove either the left or right grate, the center grate has to be removed. And these grates are well built and heavy!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Impressive!
on November 27, 2022
Posted by: LH9112
[This review was collected as part of a promotion.] This cooktop is impressive looking in my kitchen. It stands higher than my last cooktop, and the grates are sturdy and heavy. The burners light quickly and have a higher heat point than my last cooktop. I love the knobs - they have a gentle back light to them and are made of metal (not plastic). I feel the lighting under the knobs looks great, but is also a kind of safety feature - if the light is on then the stove/burner is still on.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 27, 2022
Posted by: ron27
[This review was collected as part of a promotion.] My wife has always had a gas cook top she had a Viking in our previous house and we My prefer the Frigidaire for the fact it works flawlessly and easier to clean! Very high in looking an exceptional working gas appliance.
Thank you
Thank you
Written by a customer while visiting frigidaire.com
Customer Rating
4
Statement gas cooktop
on November 15, 2022
Posted by: Jwent21
[This review was collected as part of a promotion.] Pros:
- heavy duty cast iron grates are very nice and don't seem to be rubbing off or have a "finish". Just all cast iron
- burner distance to bottom of the pans seems good. Not too far, not too close.
- knobs are solid and feel quality (backlight is a neat feature)
- coated black top is fairly easy to clean and doesn't show as much dirt as a stainless variation would (which is one reason for picking this version
- LP conversion was easy and installing was easy as well.
- rubber pads under grates prevent scraping the surfaces.
- heavy duty cast iron grates are very nice and don't seem to be rubbing off or have a "finish". Just all cast iron
- burner distance to bottom of the pans seems good. Not too far, not too close.
- knobs are solid and feel quality (backlight is a neat feature)
- coated black top is fairly easy to clean and doesn't show as much dirt as a stainless variation would (which is one reason for picking this version
- LP conversion was easy and installing was easy as well.
- rubber pads under grates prevent scraping the surfaces.
Cons:
- burner black caps seem to float around too much and if not centered exactly burner pattern is affected
- small rubber caps over flame adjustment screws was cheap and the tab to take one of them out ripped off and now I have a piece of rubber permanently stuck down there.
-flame adjustment is super sensitive on the low end but the high end is almost too high with more gas coming out than seems right (you can't turn it down low enough to get the high end to be lower. Found a balance and it has been working though)
- burner black caps seem to float around too much and if not centered exactly burner pattern is affected
- small rubber caps over flame adjustment screws was cheap and the tab to take one of them out ripped off and now I have a piece of rubber permanently stuck down there.
-flame adjustment is super sensitive on the low end but the high end is almost too high with more gas coming out than seems right (you can't turn it down low enough to get the high end to be lower. Found a balance and it has been working though)
Hope this helps as these were major points I looked for in reviews research for a gas stove top myself.
Written by a customer while visiting frigidaire.com
Customer Rating
5
36" Gas Cooktop
on November 4, 2022
Posted by: Khem
[This review was collected as part of a promotion.] It running good.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on October 26, 2022
Posted by: Poor work
The grates are flaking off bad and all you can say is it’s cosmetic not covered under warranty!!!! Brand new home been in it one week!! Will never buy your products if this is what your gonna tell me
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 27, 2022
Hello! We're sorry to hear about the issues with the grates and understand your concerns. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If you have any additional concerns, please feel free to Live Chat with us on Frigidaire.com or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed with the stove
on October 15, 2022
Posted by: Shamsa
Only after the first cooking I had oil spots all over my stove top and nothing can clean it. Looks like the material used is of very poor quality that messed up my cook top. Never recommending it to anyone!
Response from frigidaire.comBy Damon, Online Outreach Specialist, October 17, 2022
Felicia, we appreciate you stopping by and sharing your feedback with us. Your review of your gas cooktop and your difficulties with being able to clean it leave us disheartened. We never want our consumers to have difficulty caring for their appliances. Tips for what works best based on the area of the appliance can be located in the use and care guide using the following link:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
In the event the tip doesn't resolve your concerns, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist." - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it! Sorry it’s discontinued!
on September 15, 2019
Posted by: Mark U
[This review was collected as part of a promotion.] Works great easy clean up, and plenty of power with the various burners!
Written by a customer while visiting frigidaire.com