[This review was collected as part of a promotion.] There was a manufacturer defect, a valve was loose under the large muddle burner and the cook top literally exploded raising the entire cooktop a few inches up in the air and flames shooting out from underneath. Poor quality control to not have caught this when it was manufactured. Just thankful we weren’t injured!
Response from frigidaire.comBy Christian , Online Outreach Specialist, May 18, 2023
First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Pros: -knobs have a light when turned on. This is super useful for a house with kids and a Saint Bernard. -easy to use and operate. -so many burners, can make big dinners, great for entertaining and holidays. -easy to install, according to our contractor -big enough to cook all the things at the same time, but compact enough for a small kitchen-fast cook burner
Cons: while the stove top itself is easy to clean, the grills are really heavy, making it harder to move them aside and put them back when cleaning. I didn’t take a star off for this because it’s also something I love about it, it’s super sturdy and well made.