Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5
High Quality and smart features
on January 4, 2021
Posted by: LindaBob2021
from San Diego
Am very impressed with the quality of the LG Washtower. I bought it after seeing adds on TV. Never "saw" the product in person but was so wanting a combined washtower like this I bought it sight unseen. I love the smart features, that it knows by the type of wash that it automatically selects the matching dry cycle. Like the wifi with notifications of when the cycle is done. The tempered glass is beautiful. Very happy with product!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Large inside, small footprint
on January 3, 2021
Posted by: Rick92040
from San Deigo area
[This review was collected as part of a promotion.] My short wife had problems reaching the controls of our old stacked unit. This one isn't a problem and she can reach the things at the bottom of the dryer. It's a large capacity unit in a small space and because it came already stacked it was easy to install.
It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.
It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful piece of equipment
on January 3, 2021
Posted by: fiveohh
from Huntington Beach, CA
[This review was collected as part of a promotion.] Bought this 2 weeks ago and I honestly love doing laundry right now because this unit is so beautiful, quiet, and advanced. Fits perfectly in our laundry closet.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect product
on December 23, 2020
Posted by: Joostenrj
from Denver
[This review was collected as part of a promotion.] We have had this one month works great we love it love the WiFi option
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Huge capacity and much quieter
on December 14, 2020
Posted by: JohnLG
from West New York, NY
[This review was collected as part of a promotion.] I had to replace an old unit in a very small space, and this was the only device which fit within my (very tight) constraints and matched the capacity of the older unit.
Once I got it though, it does far more than I expected (went from three to two loads at a time) and it is so much quieter than my old unit.
I highly recommend.
Once I got it though, it does far more than I expected (went from three to two loads at a time) and it is so much quieter than my old unit.
I highly recommend.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Better than expected!
on December 11, 2020
Posted by: Ruscon
from Stewartville, MN
[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I love the design and look of this solo comb unit!
on November 15, 2020
Posted by: MVLSR
from Stockton, CA.
Our 4 year old Samsung washer started having problems with stopping during various Our I had purchased matching Samsung washer/dryer 4 years ago and had problems with the washer. A technician came out and determined there was a short problem. He said he would order the part and come back out in a week. We then received a letter from Lowe's saying it would cost more to repair it than it was worth so they refunded our purchase price. I'm not buying anymore Samsung appliances since I've had nothing but problems with them.
This situation required me to do some research for a new washer. We had stacked our Samsung washer and dryer due to limited space so I wanted another stackable combo unit. I decided to go with LG this time since I've had better luck with their products. I then found this new designed one piece washer/dryer unit so I purchased it from Home Depot this time (online purchase).
This combo one-piece unit is 2 inches shorter than the previous Samsung washer/dryer stackable separate units and 1 inch less deep so it fit my space very well. I use a gas dryer and I did the installation myself and luckily no water or gas leaks!
This single combo-unit runs well and they are quieter than the old Samsung separate units. I like the sleek design of this new LG combo unit and how the close the washer and dryer controls are. It looks very stylish and has operated very well so far. I would definitely recommend this unit for those who have space issues.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (6) ratings-only reviews
Overall Customer Rating
3.8
Features
4
Quality
4
Value
4