Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.6
(520 Reviews)
Rating breakdown 520 reviews
5 Stars
399
4 Stars
69
3 Stars
19
2 Stars
10
1 Star
23
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5
Full size washer
on December 6, 2024
Posted by: NJ2305
[This review was collected as part of a promotion.] Full size washer and dryer. There are numerous features on the each unit.
Response from lg.comBy ^Rich, LG Digital Care Team, February 6, 2026
Hi there, thanks for sharing your thoughts on the Single Unit Front Load LG WashTower with Center Control, model WKGX201HWA. It’s great to hear the full‑size washer and dryer and the wide range of features are working well for your home.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Customer Rating
5
Great LG Brand
on December 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this products 4 months ago and happy with this decision,
Response from lg.comBy LG Digital Care Team, October 1, 2025
Hey there. Thanks for sharing your experience with the LG WashTower WKGX201HBA! We’re thrilled to hear it’s been an amazing addition to your home and that you’re happy with your decision. It’s designed to bring powerful performance and smart convenience to your laundry routine, and we’re so glad it’s delivering just that. For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your home! 🙂 ^David #Life'sGood
Written by a customer while visiting lg.com
Customer Rating
5
Great Washtower
on December 27, 2024
Posted by: Ellie Haap
I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, September 30, 2025
Hey there! So glad to hear you’re loving your new LG wash tower! It’s awesome that the buttons are perfectly placed for easy access, no tiptoeing needed! 😄 Plus, quick and efficient laundry days are a total win! We're here in case of anything just send us a quick DM @LGUSSupport. ~Kimmy
Written by a customer while visiting lg.com
Customer Rating
3
Not the quality I expected
on February 6, 2026
Posted by: mejiaw
from San Diego CA
The wash tower is noisier than I expected it to be.
Pros: Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy LG, February 9, 2026
Hello! Thank you for sharing your experience with your LG WashTower. Your feedback about the noise level gives a clear picture of what you’re noticing during operation, and it’s helpful to understand how the LG unit is performing in your home compared to what you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with your noise‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your WashTower Troubleshooting Noises During the Cycle: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062 ^James
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
5
Features
5
Quality
5
Value
5