Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
3.5
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
9
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
5
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: C and R
from Nevada City, California
Verified Purchase:Yes
We are loving our new LG washer/dryer tower and it looks so nice and clean in our space! Appreciate the centered control panel that sits between the washer and dryer
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Kudos
from Naperville, Illinois
Verified Purchase:Yes
Beautiful laundry tower has given my laundry room a colorful twist. Takes the same amount of floor space as a single machine and the controls are in the center, so very easy to access. Happy with their full capacity and excellent laundry results. Would definitely recommend.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: SkullyD
from Berkeley, CA
Verified Purchase:Yes
It's been a long time coming, but we finally got this new washer/dryer unit and it is a huge improvement over our old unit - quieter, bigger drum, cheerful music at the end of the cycle.
The only drawback is the dryer sometimes leaves things a bit damp, but we're still figuring out the setting.
The only drawback is the dryer sometimes leaves things a bit damp, but we're still figuring out the setting.
Pros: Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Yamahogman62
from Hoffman Estates, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is our first LG appliance that we have and we work it like a dog. The washing options and drying options are very plentiful. I catch the wife operating the appliance from her phone and laughing because I’m old fashioned and like to use the control panel. The machine has not had one hiccup at all and fit our application perfectly, and moving the washer to the second floor out side the master bedroom it is a very quite and solid machine, It’s our new Mercedes parked up stairs.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Dumont, NJ
Verified Purchase:Yes
Their quality is simply amazing as well as their customer support.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
This machine is no good not buy
on March 3, 2023
Posted by: Yurley
from Teaneck
This walsh towel is really no good to many problems
Quality
1
Features
1
Value
1
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 6, 2023
We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
1
No delay wash function
on May 5, 2023
Posted by: RozM
from Orland Park il
[This review was collected as part of a promotion.] I work nights and used the delay wash function in my previous LG washers so that the cycle would end when i woke up. This model has no delay function. I am so disappointed
Pros: ease of use
Features
1
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, May 6, 2023
We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee
Written by a customer while visiting lg.com
Posted by: ROZ M
from Orland Park il
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have always had a delay wash function on our previous LG washers but this model does not support delay wash function
Pros: ease of use, Quality
Quality
4
Features
1
Value
4
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, May 6, 2023
We appreciate all feedback and thank you for bringing this to our attention. We would like to assist you with your LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, model WKGX201HGA. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee
Written by a customer while visiting lg.com