Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5
It’s all excellent
on January 27, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] This laundry tower is just great. It fits in a closet in my bedroom. The inside is very large and with a compact outside it is perfect in the space.
It plays a song when the cycles are done and its so easy to use.
It plays a song when the cycles are done and its so easy to use.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Missing features and wants to shrink my clothes
on January 25, 2021
Posted by: esotericwhisper
from Danville, CA
I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
4
Response from lg.comBy ^DLI, LGE Social Media, January 29, 2021
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Our second LG Laundry Products: The BEST !!!
on January 25, 2021
Posted by: PSLarry
from Palm Springs, CA
[This review was collected as part of a promotion.] We have an LG Washer and Dryer in our former home for years. They were fantastic and worked flawlessly. We moved to our new home and just replaced our old upright Kenmore units and got the LG Washtower. It is just great. The clothes are so clean and soft. We didn't realize how well the LG's work until we didn't use them the last year. We're glad to be back.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Full Capacity but in a Small Footprint
on January 24, 2021
Posted by: EMHColHome
[This review was collected as part of a promotion.] Totally Happy with my LG Washtower - my laundry room is small & the Washtower has the capacity of a standard size washer & dryer, but leaves me room to now add a laundry sink.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
excellent !
on January 24, 2021
Posted by: Alla1947
from Falls Church, VA
[This review was collected as part of a promotion.] I bought this combo a month ago and very happy with it. Quiet, without any terrible noises, and very smart control panel location.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Super smart design!
on January 19, 2021
Posted by: Robert in Palm Springs
from Palm Springs, CA
[This review was collected as part of a promotion.] I've never "loved" a washer/dryer before....but this model is one I love! The look is sleek, the efficiency is incredible and it is very quiet. So pleased.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
on January 19, 2021
Posted by: rmcagle
from Alabama
[This review was collected as part of a promotion.] Love the setup of the machine but the washer noisy and GasLP dryer is EXTREMELY NOISY; should have more installation for the price especially noisy when gas flame ignites for dryer.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
So quiet and clean
on January 12, 2021
Posted by: Evosborne
from San Jose, CA
[This review was collected as part of a promotion.] We had the nastiest old washer and dryer for
So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!
So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com