Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5 out of 5
4.5
(526 Reviews)
Open Ratings Snapshot
Rating breakdown 526 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
26
94%of customers recommend this product. 
(
290 out of 309
)
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Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5 out of 5
5
Space Saver
on February 26, 2021
Posted by: clocatel
from Atlanta, GA
[This review was collected as part of a promotion.] I've had the Washtower for about 3 weeks now and have loved it! My wife and I love having the controls at the center of the unit removing the need to tip-toe reach up to use the dryer controls. The unit is incredibly quiet and stable when spinning- a large upgrade from our previous dated stacked unit which vibrated the whole house when spinning. Typically with high efficiency wash/dry units you 'agree' to a longer wash cycle, but we've been pleased that even with a FULL load that it took just over an hour to wash and less than that to dry.
I gave it 4 stars on features because I have yet to figure out how to do a simple timed dry. Perhaps they deemed that cycle too inefficient given it bypass the moisture sensor.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
New concept for an all in one washer dryer.
on February 25, 2021
Posted by: Bobby Last
[This review was collected as part of a promotion.] The idea is so intuitive that I don’t understand why it haven’t been thought of before. Anyone that has limited space really needs to consider this unit. A conventional washer and dryer can stack however the controls are quite high and shorter people, like my wife, have a hard time using the controls. This unit has all the controls in the middle of the single unit.
Controls are so intuitive it takes only a few seconds for set the wash or drying cycle you want. Large, full size, capacity for even the largest loads.
I would recommend this unit to everyone. In fact, I did. After my son saw mine, he then purchased the same unit for himself.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the new color!
on February 24, 2021
Posted by: Karen L W
from Cleveland, OH
[This review was collected as part of a promotion.] Went from another beloved stackable in white. Just love the new grey color and especially how you can press the on button to have light inside to make sure you get all the clothes out of the washer! Love how there is ample room to add detergents. Still love tinkering with each setting and enjoy the chimes but so glad I can turn them off, too.
The time on the display is no longer a lie! 15 minute loads! No mold smells either! I have mine inside cabinetry, it’s a bit dark to load the soap dispenser some days but added cabinet light to solve that.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
what a difference!
on February 24, 2021
Posted by: Les W
from Chicago Illinois
[This review was collected as part of a promotion.] Replaced old “standard type” washer and dryer with the combined tower, what a difference! Far less water, noise and drying time.
2 drawbacks; have to dry the washer seal every time and it is super heavy so install was challenging up to 2nd floor.
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Im in love
on February 23, 2021
Posted by: Chefsita
from Texas
Its soneasy to ise, silent, smart and leaves clothes
As if they were brand new!
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A machine that makes washing close fun again
on February 21, 2021
Posted by: Rldctc
from Apopka, FL
[This review was collected as part of a promotion.] I’ve had my machine for a few weeks. The sleek design gives me a lot more space in my laundry room. The controls are easy to read and directly in the center of the unit. My mother is legally blind and washing a her clothes has been a struggle until we got this unit. Then unit is so smart that touching and finding all the buttons is not a problem because it knows what you are washing with just a push of a button. The dryer is also smart and knows what to do because it’s paired with the dryer. Another concern we had is the height and if she could reach the dryer. She is very short but again, no issues there. Our clothes come out clean and they smell clean even with a large load. They also don’t come out all wrinkled up and dry very nice. We are so happy with our purchase! It fits all of our families needs and does an amazing job! You won’t be sorry.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Beach House Washer Dryer rental for guests
on February 21, 2021
Posted by: Beach house rental works
from Long Beach Island, NJ LBI
[This review was collected as part of a promotion.] I bought this for space and in a closet type rental house at the beach. It’s perfect, love the process and dryer I some much better in that washing does remove most of the water
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great product
on February 20, 2021
Posted by: Gbid
from Lantana Florida
[This review was collected as part of a promotion.] This unit is a great space saver , very quiet .
Replaced a loud crappy GE. LG is the way to go.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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