Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(526 Reviews)
Rating breakdown 526 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
26
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
4
Well designed mechanically, but not enough choice
on April 14, 2021
Posted by: Jim19507
from New Haven, CT
Verified Purchase:Yes
This is a beautiful, solidly designed machine. It is much quieter than my previous all-in-one, and I love that the controls are all at the center of the unit(s).
For all the intelligent design, however, I cannot fathom why the water temp, especially is so non-adjustable. "Normal" wash cycle will not let you set it for cold water. Why not? Many people and many detergents, have switched to using cold water routinely, to save money and energy use. I have to pretend I'm washing "Bedding" to be able to use cold water. Same problem with "Normal" drying. ONLY high heat is allowed there. I have not used high heat in 20 years. So, again, "Bedding" is my setting. This seems really dumb.
For all the intelligent design, however, I cannot fathom why the water temp, especially is so non-adjustable. "Normal" wash cycle will not let you set it for cold water. Why not? Many people and many detergents, have switched to using cold water routinely, to save money and energy use. I have to pretend I'm washing "Bedding" to be able to use cold water. Same problem with "Normal" drying. ONLY high heat is allowed there. I have not used high heat in 20 years. So, again, "Bedding" is my setting. This seems really dumb.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: crazyfreddy01
from Newark N.J 07107
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product so far very happy with its features , only had it for a few weeks
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Keayersjr
from Gaithersburg, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the sleek design on this all in one, and then getting it up and running make me like it even more! I enjoy being able to send different programs to the machine for washing and drying. Both machines are extremely quiet. The one annoyance is the end of cycle ringtone, its a bit cheesy.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ConnieV
from Vacaville, Ca
Verified Purchase:Yes
I got my LG Washer tower few weeks ago and love how it fits so well in my small laundry room. I am only 4'11" so the control panel in the center of the unit is extremely convenient for me. The steam function is new to me but I love how it makes my clothes smell so clean.
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: WEG13
from Missoula, MT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have run 30 loads through the LG ThinQ laundry center on various settings and all work beautifully!!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Dlouray281
from Morgantown, WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this as a gift for my wife, and at first she thought it was a little on the expensive side, but after she started using it she absolutely loves it. She loves everything about this unit except that the washer sits so close to the ground, but now says that it is well worth the money and would buy it again.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hikergirl69
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] For such compact machine it has huge washing space. Quiet, easy and really beautiful. I also do like the wifi feature. I’m so happy with my machine
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: FMCZ71
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] We waited 4 months for our unit and we are so glad we did. It’s does a great job AND it’s soooo quiet. I pretreat stains on a regular basis and I have to remember that can cause the suds overload but I’m learning how to handle that. We are really happy with our purchase. Would definitely recommend this this tower unit.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com