Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: natjean
from Bend, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this unit for our new laundry room. I am SO impressed! Washer and dryer are very easy to use and SO SMART! Highly recommend. Part of our home is a vacation rental so we do a lot of laundry.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ronald445
from NY, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks great. Works great. Efficient and quiet. Love the center mounted controls.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use. Has great features and very good size
on April 26, 2021
Posted by: Sweetpie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with it , its all around features and size.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: adeledellie
from blue bell, pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've only had for 1 month - not enough time to get my utility billings to see if there is a savings. I have not activated the app because I read lots of negatives about it.
One problem I have is with a heavy load - the spin cycle goes into off-balance and I can't reset the function. I've had to remove a sopping wet rug and air dry for days.
Otherwise, I like the appliance. It is quiet, easy to use, and has a nice appearance.
One problem I have is with a heavy load - the spin cycle goes into off-balance and I can't reset the function. I've had to remove a sopping wet rug and air dry for days.
Otherwise, I like the appliance. It is quiet, easy to use, and has a nice appearance.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Chelle J
from Henderson NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently purchased a washer tower and I love it! My clothes come out cleaner thank the last washer I had. Sometimes my clothes would come out partially wet and partially dry. Not with this one though! My clothes are completely washed and they smell great too! I also noticed the time is half the time for most of my loads. Of course it depends on what cycle you choose. I love how it doesn’t take up much floor space. It is however on the heavy side. I do wish that the Wi-Fi capability did more. But I am appreciate if that at least it notifies you on my mobile device when the cycle is done.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
4
Features
3
Value
1
Written by a customer while visiting lg.com
Posted by: JJANG
from Cupertino, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been about a month since I bought this product. The best feature that I like most is to have all control buttons in the middle of two unit, which is very convenient. Also, the design is very modern and simple. So far, the operation has been very reliable too.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: celinejr
from Staten Island, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the design with the panel in the muddle and don't have to worry about stacking it. The wifi is wonderful. The steam is another great feature. The clothes come out fabulous. I'm so happy to have purchased the washer/ dryer tower and I recommend to anyone.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
The set is so big - to big for the laundry room
on April 18, 2021
Posted by: Wilb136
from Chatfield, MN
[This review was collected as part of a promotion.] I bought the set because it was the only one available that might fit in the area of the room and the fact that I have a crawl space that holds my furnace so needs access This access is on the floor right in front of my washer dryer stackable set.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com