Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Kudos
from Naperville, Illinois
Verified Purchase:Yes
Beautiful laundry tower has given my laundry room a colorful twist. Takes the same amount of floor space as a single machine and the controls are in the center, so very easy to access. Happy with their full capacity and excellent laundry results. Would definitely recommend.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: waterfall
from Murphy, NC
Verified Purchase:Yes
I bought this two months ago and absolutely LOVE it! The controls are in the middle and washing and drying are a breeze! It's actually fun! I love the fact that it tells Alexa to announce when my clothes are done! Excelent product!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Unhappy
on April 17, 2024
Posted by: Ja and le
[This review was collected as part of a promotion.] The dryer broke twice in 2 years
The play and pause botton not responding tried reseting it but nothing
The play and pause botton not responding tried reseting it but nothing
Response from lg.comBy LG, June 11, 2024
Hello there! Thank you for sharing your experience with your WKGX201HWA dryer. We understand your frustration with the recurring issue you've encountered. Ensuring your appliances are reliable is crucial, and we're here to help.
To address the unresponsive play and pause button, please try a power reset by unplugging the dryer for a few minutes. If the issue persists, it may require a service technician to diagnose and resolve the problem.
Please send us a private message on social media @LGUSSupport with your contact details and the dryer model number so our team can assist you further. We appreciate your patience and look forward to resolving this for you.—Junel
To address the unresponsive play and pause button, please try a power reset by unplugging the dryer for a few minutes. If the issue persists, it may require a service technician to diagnose and resolve the problem.
Please send us a private message on social media @LGUSSupport with your contact details and the dryer model number so our team can assist you further. We appreciate your patience and look forward to resolving this for you.—Junel
Written by a customer while visiting lg.com
Posted by: Yigal H
from Los Angeles Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this machine after ours broke down. We really like it, its compact and does the job well
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Zee2
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this combo unit , it is quite and compact. Highly recommend this unit .
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Santas wife
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing cleaning, fast, quick drying, and pretty! I love it's size and the ability to wash and dry my king size bedding! It keeps up with laundry from our four foster kiddos (all girls!!) and life in general. It's intuitive and easy to use. Love this machine!!!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Lg tower washer WKGX201HRA
on April 6, 2024
Posted by: Very nice combo
[This review was collected as part of a promotion.] This wash tower is a excellent choice I had two appliances taking up space this gave me enough room for a clothes folding table and nice laundry soap storage
I have had a few washing machines over the last 35 years this one by far gives you the most clean clothes I've ever had come out of any washer by a long shot they smell good without scented detergents I use plant based detergents for my septic system and no fabric softners..I like that your phone alerts you clothes are washed and dried and you can even turn it off and on with your phone..The dryer is good but for some reason doing bedding I have to run on very dry to ensure my comforter has no damp spots when the dry cycle is complete..
If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient
If your on the fence I wouldn't hesitate to buy again very quiet very nice and efficient
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: FMol
Verified Purchase:Yes
We bought this a month ago and are so far very happy with the purchase. Its quiet and efficient.
We would recommend this machine. Love the space saving offered with the tower.
We would recommend this machine. Love the space saving offered with the tower.
Written by a customer while visiting lg.com