Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Anonymous
from Tolland, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced our stackable washer and dryer with the LG Wash Tower. WOW! The control panel in the middle is perfect. The washer and dryer perform well. The notifications via my watch are appreciated.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SWalker
from Cambria, cA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the look, function, quality. Highly recommend.
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Garland15
from Lewiston, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am loving my LG laundry tower! We have a small cottage and needed to conserve space in a laundry center. It fits in my closet but has full capacity to handle all of my laundry needs.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Favorite Washer and Dryer!
on June 29, 2021
Posted by: hoff51
from Atlanta, GA
[This review was collected as part of a promotion.] I'm a 70 year old woman who has had a multitude of washers and dryers through my life - this is hands down my favorite washer and dryer ever! First, it looks like a million dollars (I ordered the black steel color). It is so sleek and elegant. Love the all digital controls in the middle. The capacity is larger than my previous full sized name brand stackables. I really appreciate the quiet operation since the unit is located in an open area right off my bedroom. The controls are very intuitive - I never had to read the instruction manual. Also, the washer can handle the tiniest load and still spin out all the excess water. I can't say how often I had to remove still dripping wet clothes from my previous washer because it was incapable of balancing small loads! It does a great job of washing and drying. Couldn't be any more pleased with it - GREAT DESIGN!!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Laundry Center Review
on June 29, 2021
Posted by: Bluebird1
from Oneonta, NY
My laundry center is only eight months old and the touch panel on my washer is malfunctioning. I’m very disappointed because I really love the idea behind the laundry center. It fits in my laundry room area perfectly. I’ve contacted LG and now I’m waiting for a local repair person to repair my washer. I am not sure how long the repair process will take, parts may need to be ordered. Not very happy with the quality and dependability of this product and I will not buy another LG product.
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, June 30, 2021
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Very pleased with the unit!
on June 29, 2021
Posted by: Sonsoles
from Camarillo, CA
[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Achim SF
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Debating between this tower or a stackable washer/dryer and am glad to have bought this since the controls are easily reachable. Looks good and sleek with a nice soft tone to alert you when clothes are done which is a nice change from the really loud buzz from my old machine. Some things to note are the dryer settings for efficient energy is only the normal dry option at high heat. This option did not completely dry all items. I wanted lower heat to dry clothes and had to use the bedding option for medium heat. Otherwise, everything works pretty well!
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: North woods pet owner
from Minneapolis , Minnesota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can’t wait for laundry day my LG laundry Tower is fun and my clothes come out so clean. My favorite feature is the ‘ Bedding ‘ cycle for pillows and the dog beds ! The entire large dog bed gets washed by a water spray technology that wets the entire bed rather than just sloshing the outside around in water like my previous washing machines. Same with bed pillows. They really are washable with this machine ! I often use the steam feature for softening fabric and sanitizing. Whites are as white as day I bought them. Just love it
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com