Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5 out of 5
4.5
(526 Reviews)
Open Ratings Snapshot
Rating breakdown 526 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
26
94%of customers recommend this product. 
(
290 out of 309
)
Best Buy Privacy Policy
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Customer Rating
5 out of 5
5
Beautiful
on October 7, 2021
Posted by: Bethesdagirl
from Bethesda MD
[This review was collected as part of a promotion.] Remodeled my laundry room and make an excellent choice changing out my old washer dryer for this beauty. I am in love.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
well designed,
on October 6, 2021
Posted by: Mo45
from Brooklyn NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] usage feature points options are not self explanatory.
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love my new appliance!
on October 5, 2021
Posted by: AH1214
from Canyon Lake, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful and it’s operation is phenomenal! I had to reach out to LG with a conversion kit question for gas to propane conversion and the service was stellar!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great Look
on October 5, 2021
Posted by: dap23
from Alger, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this unit about a month now. Love it. Easy to use, clothes come out looking great. Love the controls in the middle. I'm short and this makes it very easy to read without using a step stool. Attractive and looks great in laundry room. Have owned LG in past and have been happy with them.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great washer and dryer!
on September 28, 2021
Posted by: Samantha J
from Orange County, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this washer dryer a few months ago and are very happy with our purchase. The design is very stylish. The size is compact but the drums inside are very spacious.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love love love my new washer/dryer
on September 25, 2021
Posted by: DEECEEO
from Los angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had wanted this LG stacking for a long time
Everything I had read about is true
Best machine in everyway -
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Easy to use, works great
on September 17, 2021
Posted by: Ella 90
from Lancaster, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] The washer cleans better than my old machine, and in less time. The dryer is also superior. Everything is cleaner, and no wrinkles.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
on September 10, 2021
Posted by: Terry122
from Camillus NY
10 weeks old and dryer will not ignite on normal dry setting. Will ignite on some others but not all !! I was warned not to buy LG ,should have listened !
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy ^DLI, LGE Social Media, September 12, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
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