Customer reviews from lg.com
LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Average customer rating
4.5
(525 Reviews)
Rating breakdown 525 reviews
5 Stars
401
4 Stars
69
3 Stars
19
2 Stars
11
1 Star
25
94%of customers recommend this product.
(
290 out of
309)
Customer Reviews for LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - Nature Green
Posted by: Mo45
from Brooklyn NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] usage feature points options are not self explanatory.
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: AH1214
from Canyon Lake, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful and it’s operation is phenomenal! I had to reach out to LG with a conversion kit question for gas to propane conversion and the service was stellar!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: dap23
from Alger, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this unit about a month now. Love it. Easy to use, clothes come out looking great. Love the controls in the middle. I'm short and this makes it very easy to read without using a step stool. Attractive and looks great in laundry room. Have owned LG in past and have been happy with them.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Samantha J
from Orange County, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this washer dryer a few months ago and are very happy with our purchase. The design is very stylish. The size is compact but the drums inside are very spacious.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DEECEEO
from Los angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had wanted this LG stacking for a long time
Everything I had read about is true
Best machine in everyway -
Everything I had read about is true
Best machine in everyway -
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ella 90
from Lancaster, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] The washer cleans better than my old machine, and in less time. The dryer is also superior. Everything is cleaner, and no wrinkles.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on September 10, 2021
Posted by: Terry122
from Camillus NY
10 weeks old and dryer will not ignite on normal dry setting. Will ignite on some others but not all !! I was warned not to buy LG ,should have listened !
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 12, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: ELD2004
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the Wash Tower 2 a few weeks ago and am so in love. It fits so well in to the laundry closet that held my previous stackable unit. It’s not much bigger overall but the tubs are so much bigger. I can easily wash my king bedsheets, king blankets, I can wash multiple small blankets together, it’s wonderful! It’s the little things I didn’t know I was missing before. And I never thought I’d set it up to WiFi and use the app, but I did out of curiosity and I LOVE IT! I get an alert to my watch when the laundry is done, I can check to see how much time is left, and everything. It runs so quietly that I often question if I ever turned it on, so I can check the app and see that I did. My old unit was loud and obnoxious. The Wash Tower is a dream and grants my wishes every day. It’s actually a relief and a huge joy to have a washer & dryer this nice. And the warranty is great! I did a ton of research online before buying, including Consumer Reports. LG always came out on top and now that I finally own an LG appliance, I agree and I’m sold!
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com